Financial Counselor - Full Time

UHS•Murrieta, CA

3d•Onsite

About The Position

Southwest Healthcare Inland Valley Hospital in Wildomar, California, is a licensed 122-bed facility accredited by the Joint Commission. It is Southwest Riverside County's only designated Trauma Center and a county-designated Paramedic Base Station. The hospital performs more than 4,000 surgeries a year, and has an average of 4,000 Emergency Department visits per month. The hospital features a Bariatric Weight-Loss Surgery Center of Excellence and the region's only Total Joint Center. Southwest Healthcare Rancho Springs Hospital in Murrieta, California, is a 120 bed acute-care hospital with the region's only Pediatric Emergency Services team (for children 14 and under) provided by board certified Rady Children’s emergency medicine physicians. Rancho Springs Hospital also provides the area's only OB/Emergency Department program, which gives expectant mothers 24/7 on-site access to OB/GYN physician coverage. The Childbirth Center at Rancho Springs Hospital is the largest in the region and features spacious family-friendly private suites. Rancho's Neonatal Intensive Care Unit (NICU) is operated by Rady Children’s. Employee may be required to float to the other facility within Southwest Health Rancho Springs and Inland Valley Hospital based on operational needs, with appropriate orientation and competency validation provided.

Requirements

Knowledge of medical terminology.
Ability to communicate effectively, both verbally and non-verbally.
Demonstrates strong interpersonal skills, ability to interact diplomatically and to maintain a professional demeanor with physicians, the public and hospital staff at all times.
Ability to discuss personal and financial matters with patients and/or their representatives.
Good problem solving and process efficiency skills.
Knowledge of insurance benefits, covered services, billing, and collection procedures for all insurance programs for acute facilities.
Essential knowledge of California collection law, insurance billing and reimbursement rules / regulations, COBRA, EMTALA and federal / state regulations.
Experience with HMO and self pay collections.
Experience in screening patient for various state and county assistance programs
General knowledge of office procedures and ability to utilize resource in an organized manner.
Type 35-40 words per minute.
Two years experience in a hospital admitting or medical business office.

Nice To Haves

Computer experience preferred.

Responsibilities

Float to the other facility within Southwest Health Rancho Springs and Inland Valley Hospital based on operational needs, with appropriate orientation and competency validation provided.