Financial Coordinator

Smile Doctors•Catonsville, MD

22h•Onsite

About The Position

Responsible for performing various financial, administrative and insurance related activities. Contacts patients regarding past due balances and facilitates payment arrangements. Verifies insurance coverage and clarifies available financial resources for patient care.

Requirements

High School diploma required
Minimum of 1 (one) year experience in billing, collections, or insurance processing
Basic knowledge of computer and standard office equipment
Basic knowledge of mathematical principals
Basic knowledge of current collection laws preferred
Basic knowledge of insurance administration or processing
Intermediate knowledge of MS Office Applications with proficiency in SharePoint & Excel

Nice To Haves

Skilled in customer service
Skilled in organization and time management
Skilled in problem-solving techniques
Ability to work in a fast-paced, agile, and delivery-focused culture

Responsibilities

Communicate with patients regarding past due accounts using phone, email, and text messaging
Work with clinic team members to ensure payments are collected
Collect and process payments on past due accounts
Work with patients to make payment arrangements as necessary
Perform general office and administrative duties assisting with the patient process
Process and document clinic forms accurately to ensure HIPAA and State law compliance (i.e., patient records, financial forms, and insurance contracts)
Verify patient eligibility, submit insurance claims, and manage process until claim is funded
May reconcile cash balance and manage Account Receivables and Payables, including making bank deposits
Adjust patient ledgers