Financial Coordinator

Smile Doctors•Catonsville, MD

About The Position

Smile Doctors is seeking a Financial Coordinator to join their growing team. This role is responsible for performing various financial, administrative, and insurance-related activities. The Financial Coordinator will contact patients regarding past due balances and facilitate payment arrangements, verify insurance coverage, and clarify available financial resources for patient care.

Requirements

High School diploma required
Minimum of 1 (one) year experience in billing, collections, or insurance processing
Basic knowledge of computer and standard office equipment
Basic knowledge of mathematical principals
Intermediate knowledge of MS Office Applications with proficiency in SharePoint & Excel

Nice To Haves

Basic knowledge of current collection laws preferred
Basic knowledge of insurance administration or processing

Responsibilities

Communicate with patients regarding past due accounts using phone, email, and text messaging
Work with clinic team members to ensure payments are collected
Collect and process payments on past due accounts
Work with patients to make payment arrangements as necessary
Perform general office and administrative duties assisting with the patient process
Process and document clinic forms accurately to ensure HIPAA and State law compliance (i.e., patient records, financial forms, and insurance contracts)
Verify patient eligibility, submit insurance claims, and manage process until claim is funded
May reconcile cash balance and manage Account Receivables and Payables, including making bank deposits
Adjust patient ledgers