ASC Financial Coordinator
Midwest Vision Partners•Troy, MI
•Onsite
About The Position
Midwest Vision Partners is seeking a Financial Coordinator to play a key role in supporting surgical operations. This position partners closely with patients, physicians, and cross-functional teams to ensure accurate financial counseling, maximize upfront collections, and optimize operating room utilization. The ideal candidate brings strong communication skills, attention to detail, and a proactive approach to improving both the patient experience and operational efficiency.
Requirements
- High school diploma required
- 2+ years of experience in healthcare front-end collections or patient financial counseling
- Experience with insurance verification and patient responsibility calculations
- Understanding of how upfront collections impact accounts receivable (AR) and cash flow
- Familiarity with surgical scheduling workflows and block utilization
Nice To Haves
- Associate's or Bachelor's degree preferred
- Experience with premium IOL or elective upgrade offerings preferred
- Strong patient communication skills with the ability to explain financial information clearly and compassionately
- Excellent interpersonal and relationship-building skills
- High attention to detail and strong organizational abilities
- Problem-solving mindset with a focus on improving processes and outcomes
- Strong sense of accountability and ownership over results
Responsibilities
- Collect patient financial responsibility prior to date of service, including deductibles, co-pays, coinsurance, and premium IOL payments
- Verify insurance benefits and ensure accurate calculation of patient responsibility
- Educate patients on financial expectations and available payment options in a clear, empathetic manner
- Support improved upfront collection rates through proactive patient communication
- Ensure accurate allocation and posting of premium lens revenue between the practice and ASC
- Monitor OR schedules to identify cancellations and underutilized block time
- Conduct proactive outreach to canceled patients to reschedule procedures
- Maintain and manage recapture lists to backfill open surgical time and optimize utilization
- Track and report on key performance metrics, including collections, cancellations, and block utilization
- Collaborate with ASC teams, physician offices, and Revenue Cycle Management (RCM) to ensure alignment and efficiency
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
11-50 employees
