ASC Financial Coordinator

Midwest Vision Partners•East Lansing, MI

1d•Onsite

About The Position

Midwest Vision Partners is seeking a Financial Coordinator to support surgical operations and enhance the patient financial experience. In this role, you will partner closely with patients, physicians, and cross-functional teams to provide accurate financial counseling, drive upfront collections, and support efficient surgical scheduling and utilization.

Requirements

Strong patient communication skills with the ability to explain financial information clearly and empathetically
Excellent interpersonal and relationship-building skills
High attention to detail and strong organizational skills
Problem-solving mindset with a focus on improving processes and outcomes
Strong sense of accountability and ownership
High school diploma required
2+ years of experience in healthcare front-end collections or patient financial counseling
Experience with insurance verification and patient responsibility calculations
Understanding of how upfront collections impact accounts receivable (AR) and overall cash flow
Familiarity with surgical scheduling workflows and block utilization

Nice To Haves

Associate's or Bachelor's degree preferred
Experience with premium IOL or elective upgrade offerings preferred

Responsibilities

Collect patient financial responsibility prior to date of service, including deductibles, co-pays, coinsurance, and premium IOL payments
Verify insurance benefits and ensure accurate calculation of patient responsibility
Educate patients on financial expectations and available payment options to improve upfront collection rates
Ensure accurate allocation and posting of premium lens revenue between the practice and ASC
Monitor OR schedules to identify cancellations and underutilized block time
Conduct proactive outreach to canceled patients to reschedule procedures
Maintain and manage recapture lists to backfill open surgical time and optimize utilization
Track and report on key performance metrics, including collections, cancellations, and block utilization
Collaborate with ASC teams, physician offices, and Revenue Cycle Management (RCM) to ensure alignment and efficiency
This role may include additional responsibilities as assigned and is not intended to be an exhaustive list of duties