Financial Center Manager Associate - Frisco, TX (Lucas Crossing DeNovo)

Fifth Third Bank • Frisco, TX

2d

About The Position

The Financial Center Manager Associate participates in a comprehensive, customized onboarding and education program to prepare for a Financial Center Manager role. Training includes rotations in Operations, Sales & Service, Lending, Small Business, Preferred, and Sales & Operations Management. After successful completion of the program, the associate is placed in a Financial Center.

The role develops skills in customer relationship management, consultative selling, financial needs assessment, business development, and team leadership. The associate completes the FCMA roadmap and onboarding activities, including Consultative Selling Skills Certification, and follows the Bancorp Code of Business Conduct and Ethics and related policies. The position is based at Lucas Crossing in Lucas, Texas, and involves a normal office environment, extended computer-screen viewing, and periodic travel within the Bancorp footprint for meetings or training.

Requirements

• College degree or two or more years of leadership experience in a sales environment.
• Ability to professionally represent Fifth Third Bank in verbal and written communication.
• Ability to analyze credit and financial information.
• Ability to successfully execute and coach sales activities.
• Business acumen.
• Demonstrated ability to make sound decisions.
• S.A.F.E. Act registration through the Nationwide Mortgage Licensing System (NMLS) at the time of employment.

Responsibilities

• Complete the FCMA roadmap and all onboarding activities from the first day through program completion, including successfully completing Consultative Selling Skills Certification.
• Develop proficiency in deepening Consumer and Small Business customer relationships by providing a memorable customer experience.
• Learn and maintain working knowledge of Fifth Third products, services, processes, and internal resources to guide and lead the team.
• Develop skill in consultative selling to identify current or prospective customers’ financial needs and recommend appropriate solutions.
• Learn to develop an integrated book-of-business strategy in which customers across channels receive a Financial Needs Assessment and proactive ongoing support from the best-suited banker.
• Learn to source, develop, coach, and lead a team that reinforces the company’s Core Values and business strategies.
• Help cultivate a One Bank culture through proactive collaboration with business partners.
• Participate in activities that benefit the communities served.
• Follow the Bancorp Code of Business Conduct and Ethics and other related policies and procedures, modeling expected ethical behavior.
• Assist with timely, candid, and constructive employee feedback; employee development and career growth; and recognizing and rewarding employee accomplishments.
• Perform additional duties as assigned.

Benefits

• Comprehensive benefits programs supporting employees’ and families’ physical, financial, emotional, and social well-being.
• Differentiated compensation offerings.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level