Financial Capabilities Coordinator

International Rescue Committee•Tucson, AZ

4d•Hybrid

About The Position

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future. Job Overview: Under the supervision of the Senior Program Manager, the IRC seeks a Financial Capabilities Coordinator to support the development and implementation of career pathways services in its Economic Empowerment program for refugees and other immigrants in Tucson. This position is responsible for assisting clients in developing plans that help them reach their goals and achieve financial stability, and for ensuring IRC achieves program targets relating to enrollment, economic empowerment outcomes, and connection to community benefits and resources. The Coordinator is to tangibly connect working clients on their journey to a higher paying job to resources and certifications. It is expected to focus services in a one-on-one career counseling format in tandem with conducting classes and workshops on topics such as budgeting, credit building, banking, and financial products.

Requirements

2+ years of related professional experience in financial capabilities and/or career development
Experience in a non-profit setting and/or financial coaching services a plus
Experience working in a diverse, and non-traditional setting with diverse staff and client base
Self-starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively.
Excellent verbal and written communication skills and an overall ability to be clear and concise in all communications
Exceptional organizational skills with proven attention to detail.
Demonstrated ability to work effectively as a team member in a multi-cultural environment.
Proficient in Microsoft Office applications (Word, Excel, Outlook)
Fluent in English, both spoken and written; bilingual ability preferred. Preferably in Spanish, Kinyarwanda, Arabic, or Dari.
Demonstrated ability to work effectively with stakeholders at all levels

Responsibilities

Assist clients in assessing and resolving current financial challenges, while providing a wide lens on their financial health to shift the approach to proactive financial management
Administer intake and assessment for enrolled participants and co-develop an Individualized Career Development Plan (ICDP) with each participant to guide training, employment, and follow-up activities.
Coordinate case-managed wraparound supports, including interpretation, transportation and childcare stipends, work supplies, and emergency assistance, tied to each participant's documented barriers and ICDP.
Connect participants to local occupational training, apprenticeships, or certification programs, and to employer partners for job upgrades or career-related employment.
Conduct 6- and 12-month follow-up with participants and, when applicable, their employers to assess job retention, wages, advancement, job quality, benefits, and household financial stability.
Ensure that changes (new job, new benefit, and change in credit score) are properly documented in relevant systems.
Capture client success stories
Develop workshop materials or tailor existing materials to meet the needs of the community. Workshop topics may include the following: budgeting, savings, banking products, credit building, and identity theft.
Ensure compliance with all policies, procedures, and protocols of the agency.
Ensure that information required for program eligibility for all career programs and reporting purposes is collected and that accurate records are maintained, including case files and client data entry.
Work as part of a team to provide comprehensive strength-based services to IRC clients through coordination of cases and effective communication between team members and departments.
Design, implement, and provide monitoring and evaluation oversight for career and industry-specific programming;
Train, and supervise interns and volunteers providing career support services to clients enrolled in career programs;
Participate in IRC network-wide initiatives to understand and share best-practices relating to career pathways programming;
Build and maintain partnerships with community-based organizations, career service providers, and small business and corporate entities for advanced career opportunities;
Coordinate corporate and employer engagement opportunities and events.
Participate in program meetings and staff development activities.
Coordinate quality assurance efforts by conducting periodic case file and electronic data reviews.
Produce high-quality program reports for IRC headquarters and funders and ensure programs fulfill funder and agency requirements.
Other duties as assigned.

Benefits

10 paid sick leave
10 U.S. holidays
20-25 generous paid time off based on role and tenure
medical insurance starting at $163/month
dental starting at $6.50/month
vision starting at $5/month
flexible spending accounts (healthcare, dependent care, and commuter)
a 403(b) retirement savings plan with employer match (immediate vesting) along with a non-elective employer contribution based on age and years of service (3-year vesting)
disability and life insurance
an Employee Assistance Program (EAP) offering confidential counseling and support services for employees and their families.