Financial Analyst- Collections

Priority1 • Little Rock, AR

4d • $17 - $20

About The Position

Priority1 is hiring a Financial Analyst focused on collections. The role contacts customers about payment status and documents updates in the Collections System, meets monthly with the sales organization to review high-risk accounts, researches invoice discrepancies and unapplied checks, and processes credits to customer accounts. The position involves customer communication, analysis, problem-solving, and record keeping in a fast-paced environment. Compensation is $17–$20 per hour, with potential monthly bonuses.

Requirements

• Skilled in verbal and written communication.
• Proven analytical and problem-solving skills.
• Ability to identify customer needs and maintain and support a customer service philosophy.
• Ability to use decision-making skills to offer options and resolve problems in varied contexts in a fast-paced environment.
• Good judgment.
• Ability to adapt to changes in the work environment, assignments, and priorities.
• Ability to have difficult conversations with large customers.
• Ability to multi-task, problem-solve, and prioritize daily workload.
• Excellent organization and record-keeping skills.
• Comfort with oral and written communications, primarily by telephone and email.
• Ability to perform the essential duties satisfactorily, with reasonable accommodations available for individuals with disabilities.

Nice To Haves

• Previous collections or customer service experience.
• College degree or equivalent work experience; college hours or a college degree may substitute for some experience as deemed appropriate.

Responsibilities

• Contact customers regarding payment status and document updates in the Collections System.
• Conduct monthly meetings with the sales organization to review high-risk accounts.
• Research invoice discrepancies and unapplied checks.
• Process necessary credits on customer accounts.

Benefits

• Medical insurance, with family premiums paid at 100%
• Dental insurance
• Vision insurance
• Prescription drug program
• Life insurance
• Short-term disability
• Profit sharing, with the company matching 15% of what the employee makes each year and placing it into a savings account
• Potential monthly bonuses

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed