Financial Analyst- Collections

Priority1 • Little Rock, AR

2d

About The Position

Priority1 is seeking a Financial Analyst focused on collections. The role supports customers and the sales organization by managing collection-system updates, reviewing high-risk accounts, researching invoice discrepancies and unapplied checks, and processing customer account credits. The position requires strong communication, analytical, problem-solving, organizational, and customer-service skills in a fast-paced environment. Compensation is $17–$20 per hour, plus potential monthly bonuses.

Requirements

• Previous collections or customer service experience is preferred.
• Skilled in verbal and written communication.
• Demonstrated analytical and problem-solving skills.
• Ability to identify customer needs and maintain and support a customer-service philosophy.
• Ability to use decision-making skills to offer options and resolve problems in varied contexts in a fast-paced environment.
• Good judgment.
• Ability to adapt to changes in the work environment, assignments, and priorities.
• Ability to have difficult conversations with large customers.
• College degree preferred or equivalent work experience; college hours or a degree may substitute for some experience as deemed appropriate.
• Ability to perform the essential duties satisfactorily, with reasonable accommodations where applicable.
• Physical capability for extended sitting and computer workstation use, normal walking, bending, twisting, and stretching; sight and hearing are required.
• Ability to deal with stressful situations and occasionally work extended hours as needed.
• Strong organization and record-keeping skills; ability to multitask, solve problems, and prioritize daily workload.

Nice To Haves

• College degree.
• Previous collections or customer service experience.

Responsibilities

• Contact customers regarding payment status and document updates in the Collections System.
• Conduct monthly meetings with the sales organization to review high-risk accounts.
• Research invoice discrepancies and unapplied checks.
• Process necessary credits on customer accounts.

Benefits

• Potential monthly bonuses.
• Medical insurance with family premiums paid at 100%.
• Health insurance.
• Dental insurance.
• Vision insurance.
• Prescription drug program.
• Life insurance.
• Short-term disability.
• Profit sharing: the company matches 15% of what the employee makes each year and puts it into a savings account.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed