Financial Aid Counselor, Associate

Boise State UniversityBoise, ID
$49,733Onsite

About The Position

The Financial Aid Counselor at Boise State University will work within a collaborative, supportive, team environment to administer various financial aid programs within regulatory requirements and counsel students, parents, faculty and staff to support access to various student aid programs.

Requirements

  • Bachelor’s degree or relevant experience
  • Decision making skills
  • Attention to detail
  • Ability to work independently or in a group
  • Strong communication skills

Nice To Haves

  • Experience with Common Origination and Disbursement, National Student Loan Data System, FAAccess to CPS online, EdConnect, Electronic Loan Management (ELM), PS Campus Solutions, Perceptive Content

Responsibilities

  • Advise and counsel students and families on the financial aid process and special circumstances for individual applicants
  • Advise on student loan consolidation and loan repayment options
  • Process financial aid requests
  • Participate in outreach activities
  • Evaluate and review financial aid awards, process documents, respond to student requests
  • Remain current in knowledge and understanding of regulations and technology changes
  • Conduct financial aid counseling directly with students, parents, faculty and staff to understand their financial aid eligibility, navigate the various processes, and answer questions via a multi-line system, e-mail and in person.
  • Understand and use technology systems including but not limited to: Common Origination and Disbursement, National Student Loan Data System, FAAccess to CPS online, EdConnect, Electronic Loan Management (ELM), PS Campus Solutions, Perceptive Content, etc.
  • In collaboration with the Systems team, assist in testing of enterprise resource management systems setup, upgrades and modifications.
  • Develop and present informational financial aid programs and community outreach events to local high school students, families and various other groups.
  • Provide training, direction, feedback, and evaluations to direct reports (if assigned) and/or leading a project team in collaboration with supervisor (N)
  • Perform other duties as assigned.

Benefits

  • 12 paid holidays AND the University is closed between Christmas and New Year's (requires use of 3 vacation days)
  • Between 12-24 annual paid vacation days for full-time Professional and Classified staff depending on position type and years of service
  • 10.76% University contribution to your ORP retirement fund (Professional and Faculty employees)
  • 11.96% University contribution to your PERSI retirement fund (Classified employees)
  • Excellent medical, dental and other health-related insurance coverages
  • Tuition fee waiver benefits for employees, spouses and their dependents
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