Financial Aid Counselor

University of Tampa•Tampa, FL

1d•Onsite

About The Position

The Office of Financial Aid at University of Tampa has a position available for a Counselor who enjoys working in a fast-paced environment to advise students and parents on financing their UT education. This position reports to the Associate Director of Financial Aid. This position is designated as an essential employee and may be required to report to work as scheduled when University offices are closed due to severe weather or other conditions.

Requirements

Bachelor's degree required.
Knowledge of Federal and State financial aid regulations and programs.
Strong public relations, customer service, and public speaking skills.
Excellent written, oral, interpersonal and organizational skills.
Ability to establish priorities and manage time wisely.
Strong computer skills required, including Microsoft Office suite.
Some travel required; must have a valid driver's license and vehicle.
Availability to work some evenings, on weekends and occasional overnight travel (for events and/or training).
Knowledge of or the ability to learn quickly The University of Tampa software programs such as Workday and Microsoft Office.
Willingness to embrace new technologies and innovative organizational practices.

Nice To Haves

Accounting knowledge helpful.

Responsibilities

Provide exceptional customer service while upholding UTampa's mission and enrollment goals.
Counsel students, applicants and/or family members on financial aid options, costs, and financial responsibilities.
Assist in FAFSA completion.
Package aid, complete verification & loan processing for students in the assigned population.
Use professional judgment to adjust aid eligibility on a case-by-case basis, as allowed by federal regulations and institutional policies.
Coordinate with other institutional offices in the best interest of the student.
Ensure compliance with Federal and State regulations and institutional policies.
Represent the financial aid office and UTampa at outreach events for current and prospective students (note: some events are off-campus and may require overnight or multiple night travel).
Contribute to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures and backgrounds.
Other related administrative duties as assigned.