Financial Aid Compliance Coordinator

Baltimore City Community College•Main Campus (Liberty Heights), MD

17d

About The Position

Baltimore City Community College (BCCC) seeks a highly skilled and detail-oriented Financial Aid Compliance Coordinator to oversee financial aid compliance, quality assurance, internal controls, and regulatory adherence within the Office of Financial Aid. Reporting to the Director of Financial Aid or designee, the coordinator serves as the office’s primary compliance resource and leads the development, implementation, monitoring, and improvement of policies, procedures, internal controls, and reporting processes to support accurate financial aid administration and reduce institutional risk. The role ensures compliance with federal, state, and institutional regulations governing financial aid, including Title IV programs. The position handles sensitive and confidential student information, including personally identifiable information (PII), financial records, and academic data, and maintains compliance with applicable privacy, security, and confidentiality requirements. The coordinator works with campus departments and external entities on compliance monitoring, audits, reporting, training, reviews, and corrective actions.

Requirements

Bachelor’s degree in Higher Education Administration, Business Administration, Public Administration, Accounting, Finance, or a related field.
Five years of progressively responsible experience in financial aid administration, compliance, auditing, quality assurance, or a related higher education field.
Working knowledge of Title IV federal financial aid regulations and compliance requirements.
Experience interpreting and applying federal and state financial aid regulations.
Demonstrated ability to analyze data, identify compliance risks, and implement corrective actions.
Strong written, verbal, organizational, and interpersonal communication skills.
Experience using student information systems and financial aid management systems.
Comprehensive knowledge of federal Title IV regulations and financial aid compliance requirements.
Ability to interpret complex regulations and apply them to operational processes.
Strong project management and organizational skills.
Excellent analytical and problem-solving abilities.
Ability to maintain confidentiality and exercise sound judgment.
Commitment to customer service, student success, and operational excellence.
Ability to work independently while collaborating effectively with diverse stakeholders.

Nice To Haves

Master’s degree in Higher Education Administration, Business Administration, Public Administration, or a related field.
Six or more years of experience in financial aid administration with significant compliance responsibilities.
Experience with Ellucian Banner Financial Aid, COD, NSLDS, FAA Access, and other federal financial aid systems.
Experience with financial aid audits, program reviews, reconciliations, and compliance monitoring.
Knowledge of Maryland state financial aid programs and reporting requirements.
NASFAA credentials or other financial aid compliance certifications.
Experience developing policies, procedures, internal controls, and staff training programs.

Responsibilities

Monitor and assess financial aid operations for compliance with federal, state, accrediting, and institutional requirements.
Maintain the confidentiality, security, and integrity of sensitive student, financial aid, academic, and personally identifiable information in accordance with applicable regulations, institutional policies, FERPA requirements, and data security standards.
Develop, maintain, and review financial aid policies, procedures, and standard operating procedures.
Conduct quality assurance reviews of financial aid processing, identify compliance concerns and operational deficiencies, recommend corrective actions and process improvements, and report findings to the Director of Financial Aid, College Internal Auditor, and Vice President for Student Affairs.
Review manual financial aid adjustments, awards, and disbursements for accuracy, documentation, authorization, required approvals, and regulatory compliance.
Oversee compliance monitoring for verification, satisfactory academic progress (SAP), professional judgment, Return of Title IV (R2T4), Pell Grant administration, and other Title IV programs.
Assist in developing and implementing internal controls to strengthen compliance and reduce audit findings.
Coordinate federal, state, external, and internal audits by gathering documentation, preparing reports, and responding to audit requests.
Monitor financial aid regulatory changes and communicate updates to staff and leadership.
Develop and deliver compliance training for financial aid staff and campus stakeholders.
Conduct routine reviews of Banner financial aid processes, system controls, user access permissions, and data integrity.
Collaborate with Information Technology, Student Accounts, Admissions, Registrar, Institutional Research, and other departments to support compliance across the student financial aid lifecycle.
Prepare compliance reports, risk assessments, and recommendations for corrective action plans.
Participate in FISAP preparation, federal reporting, reconciliation activities, and program reviews.
Assist in identifying, investigating, documenting, and responding to potential fraud, conflicting information, and fictitious student activity.
Perform other duties as assigned.