Financial Aid Advisor II

Texas A&M University System•Killeen, TX

2d•Onsite

About The Position

The Financial Aid Advisor II, under direction, counsels prospective and currently enrolled students and their families and provides information about student financial aid and scholarships. The position facilitates workshops and develops and delivers presentations on and off campus to groups about financial aid and scholarships. The advisor may coordinate or specialize in a specific program and may mentor and train other staff. This is an on-campus, non-remote position at Texas A&M University–Central Texas in Killeen, Texas. The position works Monday through Friday, 8:00 a.m. to 5:00 p.m., with nights and weekends as needed. It does not directly supervise employees. Applicants must be authorized to work for any U.S. employer. The university states that visa sponsorship may be affected by the described H-1B fee and filing moratorium. Applicants should submit a cover letter, resume, and contact information for three professional references. All positions are security-sensitive; applicants are subject to a criminal history investigation, and employment is contingent on verification of credentials and other information required by institutional procedures, including completion of the criminal history check.

Requirements

Bachelor’s degree or an equivalent combination of training and experience.
One year of related experience.
Knowledge of word processing and spreadsheet applications.
Knowledge of financial aid counseling, verification, rules, and regulations.
Ability to multitask and work cooperatively with others.
Oral and written communication skills.
Customer service skills.
Ability to work individually or as part of a team.
Ability to organize and make decisions.
Must be authorized to work for any U.S. employer.

Responsibilities

Receive, enter, process, and analyze financial assistance data to determine aid eligibility and make awards in accordance with federal, state, and institutional requirements.
Create and maintain student financial assistance records in accordance with retention requirements, and communicate professionally with individuals about changes in award eligibility.
Counsel individuals about cost of attendance, assistance programs, application processes, and eligibility requirements; respond to inquiries about financial assistance programs verbally and in writing.
Process waivers, exemptions, and external assistance benefits (third-party accounts) according to program guidelines and institutional procedures; evaluate their impact on financial assistance awards and make required adjustments.
Evaluate applicants’ unique and mitigating circumstances and exercise professional judgment in accordance with applicable regulations and departmental policy.
Analyze system-generated and custom reports to evaluate continued eligibility and compliance with assistance program requirements.
Assist with presentations and workshops for the institution and community about financial aid and scholarship programs.
May coordinate or specialize in a specific program.
May provide mentorship and training to other staff.
Perform other duties as assigned.