Financial Aid Advisor I

Texas A&M • College Station, TX

9d • Onsite

About The Position

The Financial Aid Advisor I learns to advise students on financial aid, interpret and apply relevant policies, and support scholarship program administration and compliance. Under close supervision, the advisor counsels students, collaborates with campus representatives, reviews student files, assists with adjustments, and learns the financial aid appeal and awarding processes.

The role also learns to monitor non-resident tuition waiver processes; create AggieBuy vouchers to return outside scholarship funds to donors and organizations; coordinate processing and awarding for Gates Millennium Scholars and Gates programs; contribute to planning the annual scholarship reception; and assist with university department compliance reviews and self-audits. The advisor participates in departmental events and outreach, responds to questions that may require research and data consolidation, attends workshops and conferences, and may assist with presentations.

The position is in Scholarships & Financial Aid at Texas A&M University in College Station, Texas. Occasional travel is required. The employee may be asked to work weekends, holidays, and outside regular business hours during peak periods. The role requires good standing on all federal student loans, which must be established within three months of employment and maintained throughout employment.

Requirements

• Bachelor’s degree or an equivalent combination of education and experience.
• No experience required.
• Ability to meet deadlines while maintaining accuracy, professionalism, and customer service.
• Working knowledge of Microsoft Office software.
• Ability to work individually and as part of a team in a dynamic organization.
• Good interpersonal communication skills.
• English literacy and ability to comprehend, give, and follow written and verbal instructions.
• Ability to organize and make decisions.
• Ability to work well under pressure.
• Ability to use tact, diplomacy, and judgment when dealing with customers.
• Attention to detail.
• Must be in good standing on all federal student loans; must be able to rectify any default status within three months of employment and maintain good standing for continued employment.
• Must comply with Texas A&M System Policy 07.02, Texas Higher Education Fair Lending Practices.
• Occasional travel.
• May be asked to work weekends, holidays, and outside regular business hours during peak periods.
• Applicants are subject to a criminal history investigation; employment is contingent upon verification of credentials and other required information.

Nice To Haves

• A cover letter and resume are strongly recommended.

Responsibilities

• Advise and counsel students on financial aid under close supervision.
• Collaborate with campus representatives regarding students’ financial aid concerns.
• Review student files and make adjustments as needed.
• Learn the student financial aid appeal process and shadow team members.
• Learn to award, revise, and approve financial aid according to program policies, guidelines, and controls.
• Learn, interpret, and maintain knowledge of federal, state, and institutional financial aid policies, procedures, and regulations.
• Ensure processing activities adhere to established policies and procedures.
• Learn to monitor non-resident tuition waiver processes.
• Create AggieBuy vouchers to return outside scholarship funds to donors and organizations.
• Coordinate processing and awarding for Gates Millennium Scholars and Gates programs.
• Provide input into planning and organizing the annual scholarship reception.
• Assist with university department compliance audits and self-audits.
• Participate in and assist with planning and executing departmental events and initiatives, including financial aid awareness programs, Aggieland Saturday, and outreach efforts.
• Respond to varied questions, researching and consolidating financial aid data when needed.
• Attend local, state, and national workshops and conferences, and assist with presentations as needed.

Benefits

• Medical, prescription drug, dental, vision, life and AD&D, flexible spending accounts, and long-term disability insurance.
• Texas A&M contributes to employee health and basic life insurance premiums.
• 12–15 days of annual paid holidays.
• Up to eight hours of paid sick leave and at least eight hours of paid vacation each month.
• Automatic enrollment in the Teacher Retirement System of Texas.
• Free exercise programs and release time.
• Free LinkedIn Learning training and webinars, with limited financial support to attend conferences and workshops.
• Educational release time and tuition assistance for completing a degree while employed at Texas A&M.
• Access to the Living Well program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level