Finance Support Specialist I - ETA Support

Cox Enterprises•Euless, TX

9d•$17 - $25•Hybrid

About The Position

The Finance Support Specialist I, Procure & Post (P&P), performs operational activities supporting the P&P Expense organization. The role supports timely, complete, and accurate requisitioning, ordering, transaction processing, documentation, and exception follow-up. Initial primary support is for ETA operations, including routine exception management, shared mailbox support, research and follow-up, documentation, and coordination with auctions, suppliers, and internal business partners. As business needs evolve, the specialist may be cross-trained and assigned to additional Expense processes across the broader P&P Expense organization. This is a hybrid role. Team members are expected to work from designated Cox/Manheim locations when requested for business needs, including operational events, auction support, and “Moments That Matter” activities. Such onsite work is not based on a fixed cadence and will be communicated as needed. Approved hybrid Manheim locations are Mt Juliet, TN; Euless, TX; Dallas, TX; and Matteson, IL. The role includes P&P requisitioning and transaction processing, ordering, requisition and invoice workflows, service-level performance, audits, and special assignments. The position pays an hourly base rate of $16.59–$24.86. The base rate may vary based on location and the candidate’s knowledge, skills, and abilities. The role may also be eligible for additional compensation, such as commission or an incentive program. Employment requires passing a pre-employment drug test. Cox Automotive does not currently test for marijuana as part of the pre-employment drug test for this position, but maintains a drug-free workplace.

Requirements

High school diploma or GED.
Generally less than 2 years of experience.
Experience working in a team environment.
Ability to deliver a high level of customer service.
Ability to communicate effectively with key stakeholders; strong written and verbal communication skills.
Strong organizational skills and ability to manage multiple priorities effectively.
Strong analytical and problem-solving skills.
High degree of accuracy and attention to detail.
Strong interpersonal and customer-service skills.
Ability to follow established processes and recognize situations requiring escalation.
Ability to work effectively with individuals across multiple organizational levels.
Strong computer skills and proficiency with Microsoft Excel, Word, PowerPoint, and Outlook.
Ability to learn and adapt to new systems, workflows, and changing operational requirements.
Must pass the required pre-employment drug test.
Must be authorized to work in the United States for any employer without current or future sponsorship; OPT, CPT, STEM/OPT, and visa sponsorship are not available.

Nice To Haves

Knowledge of Oracle Financials.

Responsibilities

Perform timely and accurate requisitioning, ordering, and transaction-processing activities.
Place and receive orders and support related purchasing activities.
Manage requisition and invoice workflows, including appropriate supporting documentation.
Maintain accurate records and documentation in accordance with established processes and business requirements.
Meet established service levels while supporting client satisfaction and operational efficiency.
Provide timely responses and adjustments related to audit requests.
Provide outstanding customer service and effective support of business operations.
Perform related responsibilities, special assignments, and projects as required.
Monitor ETA work queues, exception activity, and shared communications to identify items requiring action or follow-up.
Research and resolve routine ETA exceptions according to established procedures and escalate non-standard issues when appropriate.
Support the centralized ETA mailbox by reviewing, routing, documenting, and addressing requests and communications.
Follow up on outstanding orders and ETA-related exceptions.
Communicate with auctions, suppliers, and internal business partners to obtain information needed for resolution.
Document updates, decisions, communications, and exception status accurately.
Support ETA audit, quality-review, and data-validation activities.
Assist with backlog management and workload balancing to support service expectations.
As trained or assigned, support additional P&P Expense activities, including ordering and purchasing, requisition management, receiving and order follow-up, invoice workflows, mailbox and work-queue management, routine purchasing or transaction exceptions, ticket and request management, stakeholder communication, backup coverage, process documentation, continuous-improvement initiatives, and other Expense operational responsibilities.

Benefits

At least 16 hours of paid time off each month.
Seven paid holidays throughout the calendar year.
Bereavement leave.
Time off to vote.
Jury duty leave.
Volunteer time off.
Military leave.
Parental leave.
Potential eligibility for medical, dental, and vision insurance.
Potential eligibility for a 401(k) retirement plan.
Potential eligibility for sick leave, parental leave, flexible vacation/wellness days, and/or PTO.