Finance Ops Support Supervisor

Hennepin Healthcare•Minneapolis, MN

3d•Hybrid

About The Position

The Finance Ops Support Supervisor manages some or all areas of finance operational support, including banking transactions and cash-handling procedures for more than 70 locations, with 3–4 direct reports supporting cash transactions. The position protects, reports on, and analyzes financial banking activity and ensures consistent application of cash controls for Accounts Receivable systems and daily cash balancing. It also manages non-patient Accounts Receivable, oversees Accounts Payable processes and procedures, may lead or assist with system upgrades, serves as the lead liaison with ERP teams and the PeopleSoft functional expert, and backs up the department manager as needed. The role is full-time (1.00 FTE, 80 hours per pay period), works Monday through Friday on day shifts, and is hybrid. It requires a valid driver’s license and reliable transportation.

Requirements

Bachelor’s degree in finance, accounting, or a related area, or an approved equivalent combination of education and experience.
Two years of proven leadership or supervisory experience, or an approved equivalent combination of education and experience.
Four years of experience in a high-volume Accounts Payable environment, or an approved equivalent combination of education and experience.
Two years in business contracting, or an approved equivalent combination of education and experience.
Two years of experience accounting for point-of-service and lockbox cash transactions in a complex accounting environment, or an approved equivalent combination of education and experience.
Valid driver’s license and reliable transportation.
Strong customer service and communication skills, including conversational and written English proficiency.
Excellent organizational skills to handle multiple tasks.
Demonstrated familiarity with internal control principles and/or Sarbanes-Oxley in a healthcare setting.

Nice To Haves

Healthcare-environment experience accounting for point-of-service and lockbox cash transactions.
Previous experience in Accounts Receivable processing and management.
Previous customer service or similar work experience.
Previous training experience, including designing training materials.
Proficiency in PeopleSoft or an equivalent ERP general ledger system.
Proficiency in EPIC or an equivalent healthcare billing system.
Proficiency in QuickBooks Accounts Receivable or an equivalent billing system.

Responsibilities

Manage planning, organization, and coordination of secure transport of cash, checks, and documents from points of service, the post office, the bank, and other locations; resolve inconsistencies and issues.
Direct and support point-of-service, lockbox, and ACH cash deposit activity into the PeopleSoft general ledger, including planning, analysis, coordination, and training to resolve ongoing issues.
Test the completeness of cash deposit activity, resolve unknown or incorrect items, and provide appropriate notifications.
Direct and support billing and collection activities for non-patient Accounts Receivable in QuickBooks, including completing appropriate contracts.
Establish and maintain training, policy enforcement, and support for point-of-service sites.
Manage left-behind patient valuables and the escheatment process as required by the State of Minnesota.
Monitor employees and use staff and other resources efficiently and effectively.
Manage continuous quality-improvement initiatives and participate in Lean events; define department performance standards and evaluate performance against them.
Manage Accounts Payable processing, procedures, and policies.
Provide leadership to ERP functional and technical teams as the systems functional expert.
Resolve and process higher-level, confidential, and urgent transactions.
Test the completeness of Accounts Payable transactions.
Provide backup for the department manager as needed.