Finance Manager - AutoNation Toyota South Austin

AutoNation • Austin, TX

7d

About The Position

The Finance Manager (F&I Manager) guides customers through the financing portion of their vehicle purchase in AutoNation’s no-haggle sales environment. The role makes credit decisions, submits deals to lenders for approval, helps resolve disconnects in the sales process, and identifies appropriate finance and insurance products for customers.

The position leads customer consultations on financing needs and payment options, presents transparent pricing and product choices, processes transactions in compliance with applicable laws and company policies, and supports customer satisfaction, loyalty, referrals, and sales goals. It also involves working directly with employees and customers, maintaining product knowledge, and completing administrative processes promptly.

AutoNation describes itself as a large automotive retailer with dealerships nationwide, offering vehicles, customer financing, parts, maintenance, and repair services. The company highlights its inclusive culture, leadership opportunities, and DRV PNK fundraising for cancer-related causes.

Requirements

• High school diploma or equivalent.
• Ability to provide an exceptional customer experience.
• Ability to set and achieve targeted goals.
• Highly detail-oriented and organized.
• Demonstrated communication, consultative, interpersonal, and organizational skills.
• Experience and desire to work with technology.

Nice To Haves

• Prior sales experience is preferred but not required.
• Proven leadership experience.
• Strategic thinking and execution skills.
• Passion for innovation and people development.
• Background in automotive sales or finance.

Responsibilities

• Welcome customers to the store and transition them from Sales to Finance during vehicle purchases.
• Work with employees and customers to develop relationships.
• Determine customer financing needs and payment options through a consultative interview process.
• Present customers with a transparent pricing menu detailing financing options and products.
• Process finance transactions and ensure compliance with state and federal laws and regulations.
• Follow up with customers to ensure satisfaction.
• Build rapport with customers and develop referrals.
• Set and achieve targeted sales goals.
• Develop superior product knowledge to help customers effectively.
• Handle administrative processes in a timely manner and in compliance with company policy.
• Provide an exceptional customer experience to drive loyalty.
• Make credit decisions and submit deals to lenders for approval.
• Help bridge disconnects in the sales process and identify appropriate finance and insurance products for customers.

Benefits

• Competitive compensation.
• 401(k) matching.
• Health insurance plans.
• Dental insurance plans.
• Vision insurance plans.
• Maternity benefits.
• Associate purchase and discount programs for vehicles, services, parts, collision, accessories, and AutoGear.
• Access to discounts and deals through YouDecide.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED