Finance Manager

Anderson Automotive Group•Raleigh, NC

About The Position

The Finance Manager is responsible for selling finance and insurance programs and other appropriate after-sale protection items to guests purchasing new and used vehicles. The role finalizes transactions by ensuring each deal is approved and funded, paperwork is accurate and complete, and guests are followed up with to confirm the sale is complete. The position manages finance and insurance activities, supports guest retention and loyalty, and provides professional, ethical, guest-focused service. The manager explains financing and aftermarket protection options, completes required sales and lease paperwork, and ensures compliance with applicable federal, state, and local regulations.

Requirements

  • Good computer skills and demonstrated ability to learn other programs.
  • Ability to effectively build rapport with others.
  • Very strong listening skills.
  • Valid in-state driver's license and acceptable motor vehicle record.
  • Good communication skills.
  • Organizational and time management skills.
  • Attention to detail.
  • Ability to accurately and efficiently complete deal-related forms and paperwork.
  • Resilience and creativity.
  • Associate degree or equivalent experience.
  • Ability to work with the public professionally and in a guest-centric manner.
  • Ability to communicate with guests, vendors, managers, and coworkers; listen to and understand guests; read, understand, and follow instructions; answer questions about vehicles, the dealership, and service; and demonstrate general vehicle knowledge.

Responsibilities

  • Sell financing, credit life, extended contracts, warranties, and other after-sale protection items.
  • Convert cash deals into finance opportunities.
  • Finalize transactions by ensuring deals are approved and funded, paperwork is complete and accurate, and guests are followed up with.
  • Comply with federal, state, and local regulations affecting new and used vehicle sales and finance departments.
  • Complete vehicle sales and lease paperwork and check title, lien information, taxes, signatures, and other documents before forwarding them to accounting.
  • Maintain orderly insurance files, take credit applications, and ensure collection of finance and insurance fees.
  • Build value in the vehicle and dealership by understanding products and available options for guests.
  • Provide professional and ethical service, explain aftermarket products and extended warranties, and listen to guests to identify suitable protection items.
  • Support guest retention and loyalty by providing excellent service, fulfilling commitments, and assisting guests throughout the dealership.
  • Perform other duties as assigned.

Benefits

  • Career growth and advancement opportunities
  • Leadership development, innovative training, and learning systems
  • Competitive compensation plans
  • 401(k) retirement plan with company match
  • Comprehensive health benefits, including telehealth and behavioral health services
  • Maternity and paternity leave
  • Relocation packages
  • Paid employee referral program
  • Recognition and bonus programs
  • Paid time off, bereavement, and vacation benefits
  • Employee discounts on parts, service, vehicle purchases, and local entertainment
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