Finance Manager - Mercedes-Benz of Austin

CONTINENTAL AUTO GROUP•Austin, TX

106d•Onsite

About The Position

Mercedes-Benz of Austin is hiring a full-time Finance Manager to secure vehicle sales and ensure each vehicle is delivered. The role focuses on customer service, detail-oriented processing, and generating finance and insurance income while protecting dealership gross profit. The Finance Manager works closely with customers, lenders, sales staff, sales managers, and the General Office to process and fund transactions accurately, ethically, and in compliance with applicable regulations. The position is commission-based and typically follows a five-day work week. The employee must be willing to work Monday through Friday between 8:30 a.m. and 9:00 p.m., and Saturdays from 9:00 a.m. to 8:00 p.m. The role requires at least three years of full-time automotive finance manager experience, a valid driver's license held for at least one year, and that the candidate be at least 18 years old. Highline experience is preferred but not mandatory.

Requirements

At least three years of experience as a full-time automotive finance manager.
Proven track record as a top-performing finance manager.
Prior experience with and familiarity with CDK, Dealertrack, CUDL, Darwin, and e-contracting.
Valid driver's license held for at least one year.
At least 18 years of age.
Product knowledge, professionalism, empathy, and strong communication skills for customer service and collaboration with sales and the General Office.
Ability to perform the essential duties satisfactorily; reasonable accommodations may be made for individuals with disabilities.
Willingness to work the stated weekday and Saturday hours.

Nice To Haves

Highline automotive experience.

Responsibilities

Arrange financing to protect gross profit and establish lender relationships that strengthen customers’ ties to the dealership.
Generate additional income through credit insurance, vehicle service contracts, GAP coverage, maintenance plans, and other finance and insurance products.
Maintain control of sales paperwork until it is ready for the General Office; complete vehicle-sale and lease paperwork, obtain customer signatures, and secure payoff and insurance information.
Convert cash deals to finance and process finance and lease transactions accurately and fairly through financial sources to secure approval.
Conduct business ethically and professionally, and comply with federal, state, and local regulations affecting vehicle sales and finance.
Complete vehicle sale and lease paperwork promptly; verify titles, lien information, taxes, and other details before forwarding documents to accounting.
Maintain a current state insurance license and complete continuing credit insurance education as needed.
Explain manufacturer and dealership service procedures and policies to customers.
Manage the alternative finance source program, maintain relationships with multiple finance sources including the manufacturer, seek insurance companies for insurance paper, and maintain insurance files.
Set up and maintain a program to ensure 100 percent turnover to the finance department.
Provide sales staff and sales managers with current finance and lease program information, and train sales staff on financing, insurance, and extended service programs.
Work with sales managers to secure reasonable profit from every sale and coordinate finance forecasting with sales forecasting to achieve desired penetration and income levels.
Ensure contracts are funded promptly, review contracts in transit daily, and respond to customer, lender, and accounting calls about cancellations, trade-ins, delayed funding, chargebacks, and deal adjustments.
Collect, verify, and receipt down payments; issue and track new license plates and transfers.
Conduct regulatory checks involving OFAC, red flags, and fraud prevention, and ensure collection of finance and insurance fees.
Attend managers’ meetings and handle rate quotations.
Develop and monitor guidelines for working with customers to maximize customer satisfaction.
Maintain an adequate, current supply of contracts and paperwork required to complete and finalize vehicle deals.
Maintain a professional appearance and a clean, professional work environment.

Benefits

Employer-paid dental insurance
Employer-paid life insurance
Employer-paid medical insurance
Employer-paid health savings account contribution
Employer-paid wellness clinic
Employer-paid flu vaccinations every fall
Employer percentage matching for 401(k)
Employer-paid parental leave
Five paid bereavement leave days per year for immediate family members, after 60 days
Paid vacation: 5 days per year from 60 days to 1 year of service; 14 days from 1 to 3 years; 19 days from 3 to 7 years; and 24 days after 7 years
Annual Christmas bonus based on tenure
Annual Christmas party
Annual employee appreciation dinner
Employee vehicle purchase program
Employee discounts on collision repair, parts, and service
Bi-weekly pay, paid on Fridays
Thanksgiving, Christmas, and New Year's holidays
Employer-paid lunches every Saturday
Employer-paid lunches or dinners for special occasions
Access to an in-house insurance agency
Access to an in-house marketing agency
Voluntary term and whole life insurance
Voluntary AFLAC supplemental coverage
Voluntary vision plan
Pet insurance
Legal Shield
$200 donation to a charity of the employee's choice with approval