Finance Manager - Mad River Harley-Davidson

American Road Group•Sandusky, OH

4d•$80,000 - $160,000

About The Position

American Road Group is seeking an experienced and enthusiastic F&I Manager at Mad River Harley-Davidson in Sandusky, Ohio. The role is suited to someone who is passionate about Harley-Davidson and can provide excellent customer service while maintaining collaborative working relationships with other dealership departments. The Finance Manager sells available financial and insurance products to new and used motorcycle purchasers, supports dealership business-office operations, and helps ensure customers receive accurate information and a positive experience.

Requirements

Excellent communication skills and demonstrated closing skills.
Outgoing, approachable, and likable personality.
Knowledge and experience selling F&I products and other dealership products, or demonstrated ability to learn them quickly.
Flexible schedule and ability to work weekends, holidays, and occasional evenings.

Responsibilities

Attain monthly dealership financial targets by selling available products to new and used motorcycle purchasers.
Perform business-office operations, including submitting required paperwork.
Serve as a liaison to all departments on Finance and Insurance matters.
Contact customers through mailing lists, ticklers, files, and personal follow-up to encourage additional sales and ensure customer satisfaction.
Handle customer complaints promptly and courteously, demonstrating empathy, a positive attitude, and a commitment to resolving issues.
Work with Sales managers to ensure sales staff provide customers with correct information and introduce them to the F&I process.
Obtain and process documents required or requested by lenders or State Regulation.
Store customer records and personal information in a manner that protects customer privacy.
Exemplify American Road Group’s Core Values and Commitment to Success.