Finance Manager, Revenue and Billing

Hello Heart•Menlo Park, CA

3d•$155,000 - $170,000

About The Position

Hello Heart is seeking a Finance Manager of Revenue and Billing to lead daily billing, customer invoicing, and revenue processes. The role works closely with teams across the company to ensure accounting operations run smoothly, accurately, and securely. This is a temp-to-hire position with the hope of conversion to full-time employment; the position is a W-2 role and includes benefits. The role is responsible for billing, claims, collections, revenue accounting, accounts receivable, sales tax, monthly close activities, reporting, and continuous improvement of billing operations. It also partners with external auditors and helps ensure billing and revenue data remain HIPAA compliant.

Requirements

Bachelor's degree in accounting, finance, or a related field.
At least 5 years of experience in billing, collections, and revenue management.
Experience using NetSuite, advanced Excel, and claims billing.
Experience using AI tools such as ChatGPT, Claude, or Gemini to solve problems.
Strong attention to detail and ability to manage large datasets and adapt to changes.
Self-motivated and organized, with the ability to thrive in a fast-paced environment.

Responsibilities

Review customer contracts to ensure billing terms match system settings.
Manage direct billing, claims, and collections for clients, health plans, and partners.
Work with cross-functional teams to resolve billing issues and keep processes running smoothly.
Handle invoices, monthly revenue entries, and reporting while keeping data HIPAA compliant.
Lead monthly close tasks, including revenue accounting (ASC 606), accounts receivable, and sales tax.
Drive continuous improvements across billing operations.
Manage and partner with external auditors for annual audits.