Finance Manager, Revenue and Billing

Hello Heart • Menlo Park, CA

1d

About The Position

Hello Heart is seeking a Finance Manager of Revenue and Billing to lead daily billing, customer invoicing, and revenue processes. The role works with teams across the company to ensure accounting processes are smooth, accurate, and secure. Responsibilities include managing billing and collections, revenue accounting and reporting, monthly close activities, and continuous improvements to billing operations.

Requirements

• Bachelor's degree in accounting, finance, or a related field.
• At least 5 years of experience in billing, collections, and revenue management.
• Experience using NetSuite, advanced Excel, and claims billing.
• Experience using AI tools such as ChatGPT, Claude, or Gemini to solve problems.
• Strong attention to detail and ability to manage large datasets and adapt to changes.
• Self-motivated and organized, with the ability to thrive in a fast-paced environment.

Responsibilities

• Review customer contracts to ensure billing terms match system settings.
• Manage direct billing, claims, and collections for clients, health plans, and partners.
• Work with cross-functional teams to resolve billing issues and keep processes running smoothly.
• Handle invoices, monthly revenue entries, and reporting while maintaining HIPAA compliance.
• Lead monthly close tasks, including revenue accounting under ASC 606, accounts receivable, and sales tax.
• Drive continuous improvements across billing operations.
• Manage and partner with external auditors for annual audits.
• Support ad hoc projects and tasks as needed to meet evolving team and business priorities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager