File Maintenance Supervisor

Albertsons•Trophy Club, TX
•Onsite

About The Position

The File Maintenance Supervisor oversees pricing, signage, promotional execution, and item file accuracy throughout the store. The position ensures product pricing and point-of-sale information are accurate, supports regulatory compliance, and helps provide a positive customer experience by keeping prices, advertisements, and shelf information correct and current. The supervisor leads, trains, and directs file maintenance associates while supporting overall store operations. The role maintains accurate pricing and item information in store systems; carries out price changes, promotional updates, and markdowns according to company schedules; verifies shelf tags, signs, and point-of-sale information; investigates pricing discrepancies; and performs audits. It coordinates promotional signage and advertising changes, organizes and monitors department work, maintains required records, and supports store management with reports and audits. The supervisor also handles customer pricing concerns, supports compliance and corrective actions, and promotes safe, orderly work practices. The position requires availability for flexible schedules, including early mornings, evenings, weekends, and holidays as business needs require. Physical duties include standing, walking, bending, reaching, lifting and moving items up to 30 pounds, accessing sales floor areas, and performing repetitive tasks using computers and handheld devices.

Requirements

  • High school diploma or equivalent preferred.
  • Strong attention to detail and organizational skills.
  • Proficiency with computer systems and retail technology.
  • Strong communication and problem-solving abilities.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Ability to stand, walk, bend, reach, and lift throughout scheduled shifts.
  • Ability to frequently lift and move items weighing up to 30 pounds.
  • Ability to work in various store environments and access all sales floor areas.
  • Ability to perform repetitive tasks involving computer and handheld device usage.
  • Availability to work flexible schedules, including early mornings, evenings, weekends, and holidays as business needs require.

Nice To Haves

  • Previous retail grocery or pricing experience preferred.
  • Prior leadership or supervisory experience preferred.

Responsibilities

  • Maintain accurate pricing and item information within store systems.
  • Execute price changes, promotional updates, and markdown programs according to company schedules.
  • Verify that shelf tags, signs, and point-of-sale information are accurate and current.
  • Research and resolve pricing discrepancies promptly.
  • Perform routine audits to ensure compliance with company pricing standards.
  • Coordinate installation and removal of promotional signage and advertising materials.
  • Ensure weekly ad changes are completed accurately and on schedule.
  • Maintain compliance with company merchandising and signing standards.
  • Support special promotions, seasonal events, and store initiatives.
  • Organize and prioritize file maintenance work to meet deadlines.
  • Monitor completion of daily, weekly, and monthly file maintenance activities.
  • Maintain records and documentation as required by company policy.
  • Support store management with pricing reports, audits, and operational requests.
  • Supervise, train, and develop file maintenance associates.
  • Communicate department priorities and expectations; monitor work quality and provide coaching as needed.
  • Assist with scheduling and workload distribution and promote a positive, productive team environment.
  • Respond professionally to customer inquiries about pricing and promotions and resolve pricing concerns promptly and accurately.
  • Ensure compliance with company policies, pricing regulations, and audit requirements; support internal and external pricing audits.
  • Maintain confidentiality of pricing and business information and assist store leadership with audit findings and corrective actions.
  • Follow workplace safety practices, maintain a clean, organized, and safe work area, report hazards and operational issues, and ensure associates follow safety procedures.

Benefits

  • Competitive wages paid weekly.
  • Access to up to 50% of earned wages before payday through the company's partnership with Stream.
  • Associate discounts.
  • Health and financial well-being benefits for eligible associates, including medical, dental, and 401(k).
  • Time off, including vacation, holidays, and sick pay.
  • Training, career growth, and development.
  • Inclusive work environment with colleagues who reflect the communities served.
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