File Clerk - AutoNation Ford Valencia

AutoNation•Valencia, PA
•$17 - $29

About The Position

The General File Clerk is responsible for maintaining the good order of customer files and providing general support to dealership staff at the direction of the Office Manager or Controller. The role prepares and maintains customer service and sales files, responds to authorized records requests, and performs filing, document tracking, storage, scanning, sorting, and general office duties.

Requirements

  • High school diploma or equivalent.
  • Strong communication and organizational skills.
  • Experience handling a high volume of paperwork.
  • Highly organized with excellent follow-up skills.

Responsibilities

  • Prepare customer service and sales files for every new car sold or serviced in the dealership.
  • Update files with new documents and create new or replacement documents as necessary.
  • Respond to inquiries regarding records and files.
  • Locate and retrieve information from files in response to requests from authorized personnel.
  • Periodically audit documents or files to ensure correct placement, legibility, and proper condition.
  • Place documents and files into storage receptacles, such as file cabinets, boxes, bins, or drawers, according to classification and identification information.
  • Scan or read incoming documents to determine how and where they should be classified or filed.
  • Sort or classify information according to guidelines such as content, purpose, user criteria, or chronological, alphabetical, or numerical order.
  • Track documents removed from files to ensure borrowed files are returned.
  • Assemble and code files for shipment to off-site storage.
  • Gather documents to be filed from departments and associates.
  • Perform general office duties such as typing, operating office machines, and sorting mail.

Benefits

  • Competitive compensation and 401k matching.
  • Health, dental, and vision insurance plans.
  • Maternity benefits.
  • Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
  • Access to deals and discounts through YouDecide, a website with offers from top providers and retailers.
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