File Clerk

Veterans Health Administration • Tucson, AZ

15d • Onsite

About The Position

The Southern Arizona Health Care System is recruiting File Clerks for the Health Administration Service in Tucson, Arizona. The position handles the receipt, intake, scanning, indexing, quality control, destruction, and transfer of health and administrative information. The clerk scans documents into computerized databases, verifies that documents are associated with the correct patient record, checks record integrity, and reviews image quality. The role also involves reviewing documents against scanning criteria and integrating qualifying medical and administrative information into the appropriate database using computer scanning software and hardware.

The clerk maintains the confidentiality and security of electronic and paper health records, follows procedures for mailing and disposing of health information, and ensures sensitive records are available only to requestors authorized by their official duties. The position includes locating and forwarding correspondence or related materials to the appropriate official; maintaining master files of administrative circulars, notices, and publications; and providing complete sets to field offices upon request. The clerk uses a computer for recordkeeping, correspondence, and tracking, and performs filing, retrieval, and clerical work related to the retention, maintenance, disposition, guardianship, and control of health records in terminal-digit and alphabetic filing systems. Other related duties may be assigned.

This is an onsite position in Tucson, Arizona, with a Monday–Friday schedule from 8:00 a.m. to 4:30 p.m. Relocation and recruitment incentives and permanent change-of-station authorization are not available. A one-year probationary period is required.

Requirements

• U.S. citizenship.
• Meet the applicable qualification requirements through one year of general experience, two years of post-high-school education, or an equivalent combination of education and experience totaling at least 100 percent.
• Current federal employees subject to time-in-grade requirements must have 52 weeks at GS-03 for a GS-04 position, subject to the stated exception for GS-02 or GS-03 employees considered for advancement.
• Complete the required application, questionnaire, and online assessment.
• Register for Selective Service if applicable to males born after December 31, 1959.
• Pass a background/security investigation and complete the online onboarding process and pre-employment identification requirements.
• Participate in the seasonal influenza vaccination program as a Department of Veterans Affairs Health Care Personnel employee.
• Serve a one-year probationary period.

Responsibilities

• Receive, intake, scan, index, quality-check, destroy, and transfer health and administrative information.
• Scan documents into computerized databases and verify that they are associated with the correct patient record; check record integrity and image quality.
• Review documents against scanning criteria and integrate qualifying medical and administrative information into the appropriate database using scanning software and hardware.
• Maintain confidentiality of electronic and paper health records and follow procedures for mailing and disposing of health information.
• Maintain sensitive health records securely and make them available only to requestors acting within the scope of their official duties.
• Search for and obtain prior correspondence or related subject matter from files and forward assembled materials to the appropriate official.
• Maintain current master files of administrative circulars, notices, and publications and provide complete sets to field offices upon request.
• Use a computer for recordkeeping, correspondence, and tracking operations.
• Perform filing, retrieval, and clerical duties related to the retention, maintenance, disposition, guardianship, and control of health records in terminal-digit and alphabetic filing systems.
• Perform other related duties as assigned.

Benefits

• Federal employee benefits package; specific benefits depend on the position and eligibility.
• Potential credit for job-related non-federal experience or active-duty uniformed military service when determining annual leave accrual; approval is required and not guaranteed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed