Field Training Manager

SIEGEL GROUP NEVADA INC•Ontario, CA

1d•$70,000 - $75,000

About The Position

The Field Training Manager is a dedicated, field-based training and development professional who strengthens operational capability and leadership effectiveness across Hot Dog on a Stick locations. The role owns the development, maintenance, delivery, reinforcement, and evaluation of standardized operational training programs and materials; partners with field leadership to identify performance gaps; and translates operational expectations into measurable employee and management proficiency. The position supports corporate locations, franchise partners, and new store openings while promoting consistent execution of company standards. The Field Training Manager partners with Operations and HR to assess training needs, prioritize locations, and coordinate field training plans. The role delivers hands-on training, coaches managers and designated trainers, creates practical training resources, facilitates management development, and conducts store visits to reinforce operational standards. It also owns operational training materials and SOPs, subject to review and final operational approval by the Director of Operations. The position maintains training and revision records, evaluates proficiency through observations and practical assessments, follows up on corrective training, and reports progress and recommended priorities to Operations. Store Managers remain responsible for routine onboarding and daily training, while Area Managers retain responsibility for operational results and management accountability. The Field Training Manager is accountable for training programs, materials, coaching, proficiency evaluation, and training effectiveness—not direct store operations.

Requirements

Progressive experience in restaurant or food-service operations, including hands-on operational training and team development.
Demonstrated experience writing and updating restaurant training guides, SOPs, operational checklists, and training manuals.
Ability to translate operating standards into clear, practical instructions.
Strong facilitation, writing, presentation, communication, coaching, relationship-building, and organizational skills.
Ability to assess performance needs, develop practical training solutions, evaluate proficiency, interpret results, and communicate recommendations to operational leadership.
Proficiency with training records, document management, reporting tools, and standard business software, and ability to learn company systems.
Ability to travel regularly, with occasional evenings or weekends based on operational requirements.

Nice To Haves

Experience delivering training across multiple locations or coaching managers.

Responsibilities

Partner with Operations and HR to assess training needs, prioritize locations, and coordinate field training plans aligned with business objectives.
Deliver and reinforce hands-on operational training for new hires and existing team members.
Coach Store Managers and designated store trainers to support consistent training execution across locations.
Develop and administer station-specific training checklists, practical skill assessments, certifications, job aids, and other resources.
Write, revise, organize, version-control, and maintain operational training guides, SOPs, station checklists, management training programs, and corporate and franchise training manuals.
Review training materials for accuracy and consistency, identify missing or outdated content, and prioritize revisions based on operational needs.
Submit operational training materials and revisions to the Director of Operations for review and final operational approval; coordinate subject-matter review with Operations and HR when employment-policy content is involved.
Distribute approved materials and updates to corporate and franchise locations, communicate changes, track implementation, and verify adoption during field visits.
Plan dedicated work time for writing, revising, and maintaining materials alongside field visits and coaching, coordinating priorities and schedule adjustments with the Director of Operations.
Facilitate structured operational training and development for Shift Leads, Assistant Managers, Store Managers, and franchise partners.
Coach managers in training delivery, communication, team development, performance feedback, and operational accountability.
Partner with Area Managers to identify emerging leaders, development needs, and readiness for increased responsibility; verify proficiency through observation and practical assessments.
Conduct planned store visits, observations, demonstrations, and follow-up coaching to reinforce food safety, food quality, cleanliness, service, and operating procedures.
Identify recurring skill or execution gaps, coordinate targeted corrective training with operational leaders, and reassess gaps during follow-up visits.
Support new store opening training plans, logistics, materials, and team readiness for corporate and franchise locations.
Maintain training records, skill evaluations, certifications, manager proficiency assessments, material revision histories, and implementation documentation.
Track training participation, demonstrated proficiency, identified gaps, corrective actions, follow-up results, and whether improvements are sustained after reassessment.
Provide regular progress reports to Operations on completed training, updated materials, certifications, unresolved gaps, follow-up outcomes, and recommended priorities.