Field Training Manager

HELP•Cincinnati, OH
•$150,000 - $250,000•Onsite

About The Position

Field Training Managers are responsible for HVAC job sales for a team of HVAC Service Technicians. They work independently in the field, conducting in-home sales presentations and selling the company’s products and services. The role is 100% commission-based. HELP provides sales and leads to HVAC technicians, and the Field Training Manager develops the technician team to set up those leads for the manager. The position involves consulting with customers, overseeing technician recommendations, presenting purchasing and financing options, following up on sales leads, and delivering a high-quality customer experience. The work is performed across residential job sites and may involve climbing ladders, navigating uneven surfaces, working in confined spaces, and moving materials weighing up to 50 pounds. The role also involves operating hand and power tools and vehicles, with regular exposure to outdoor weather, noise, and dust. Reasonable accommodations may be made to perform essential functions.

Requirements

  • Minimum of 3 years of sales experience.
  • Strong ability to understand basic technical information related to HVAC equipment.
  • Excellent communication skills.
  • Energetic and passionate about selling and providing excellent customer service.
  • Required driver’s license.
  • Ability to work a flexible schedule, including weekends and holidays.
  • Ability to perform field work that may involve climbing ladders, navigating uneven surfaces, working in confined spaces, and moving materials up to 50 pounds.
  • Ability to operate hand and power tools and vehicles.
  • Ability to see, hear, and exchange accurate information with customers and team members.

Nice To Haves

  • Some college or technical school education preferred.

Responsibilities

  • Use a consultative sales approach to present options to new and existing customers.
  • Oversee technicians’ recommendations and present them to homeowners on behalf of technicians when needed.
  • Present customers with multiple purchasing options, including financing.
  • Understand company product offerings to maximize the customer experience.
  • Actively follow up on all sales leads and customer requests.
  • Provide a world-class customer experience with every interaction.
  • Develop a team of HVAC technicians to set up leads for the Field Training Manager.

Benefits

  • Uncapped earning potential; this is a commissioned position.
  • Successful candidates make $150,000–$250,000 per year.
  • Health, dental, and vision insurance.
  • $25,000 life insurance at no cost to the employee.
  • Paid training.
  • Paid time off.
  • 401(k) with company match.
  • Company vehicle and gas card for business purposes.
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