Field Training Manager

Yoshinoya Companies • Torrance, CA

9d

About The Position

The Field Training Manager is responsible for training, coaching, and developing various levels of management and team members within the organization. This role involves executing training programs, performing restaurant certifications, and providing support to Operations Leaders and District Managers. The Field Training Manager also plays a key role in supporting new restaurant openings, franchise training, and the rollout of new company initiatives. This position requires staying current on all Yoshinoya America operations, training procedures, and programs, as well as collaborating on the development and updating of training materials.

Requirements

• Experience in training, coaching, and developing managers and team members.
• Ability to perform restaurant certifications.
• Experience providing written and verbal feedback.
• Knowledge of QSC, Leadership, and Hospitality principles.
• Experience supporting new restaurant openings (NROs).
• Experience supporting franchise operations and training.
• Familiarity with Yoshinoya America operations, training procedures, and programs.
• Ability to identify gaps in training content and materials.
• Collaboration skills for updating training materials.
• Regular performance conversations with Sr. Manager, Field Training.
• Regular performance conversations with Sr. Director, Training and Ops Services.

Responsibilities

• Trains, coaches, and develops Certified General Training Managers on properly executing training programs.
• Performs restaurant certifications and partners with DOs and DMs to identify qualified training locations.
• Trains, develops, coaches, and provides follow-up support for GMITs, MITs, and RSC team members.
• Provides written and verbal feedback on the performance of GMITs, MITs, and RSC team members.
• Supports Ops Leaders with challenging restaurants (e.g., QSC, Leadership, Hospitality).
• Supports DMs with transition meetings for GMITs and MITs to home restaurants after training.
• Supports the company's test rollouts and system launch of new programs or initiatives.
• Conducts management training classes and other workshops.
• Identifies gaps in training content and materials that need updating to generate higher productivity and safety for team members.
• Collaborates on the updates of all training materials.
• Stays current on all Yoshinoya America operations, training procedures, and programs.
• Supports NROs and manages the selection of the new restaurant opening team members.
• Supports training for new and existing franchise operators.
• Provides operational and training support for new franchise restaurant openings as needed.
• Meets regularly with Sr. Manager, Field Training for performance conversations and guidance.
• Meets regularly with the Sr. Director, Training and Ops Services, for performance conversations and to stay informed on new projects.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed