Field Training Audiologist - Boston, Connecticut, Long Island, Maine

ReSound•Hartford, CT

6d•$105,000 - $115,000•Onsite

About The Position

The Field Training Audiologist contributes to sales and profitability by providing product and software training that builds customer knowledge, skills, and familiarity with ReSound product lines. The role also provides audiological support, including hearing aid fitting and troubleshooting assistance, to influence customer buying behavior. The position delivers audiology, technical, and product training to ReSound employees as well as customers. This is a field-based role covering Boston, Connecticut, Long Island, and Maine. The employee must live in the Greater Boston area or Connecticut and should expect extensive travel across a large territory, including weekly overnight trips and travel by air, automobile, and train. The position requires travel 75% of the time. GN describes its work as developing intelligent hearing, audio, video, and gaming solutions that help people communicate, collaborate, and enjoy audio experiences. The company welcomes applicants from all backgrounds and provides equal consideration in recruitment.

Requirements

AuD or PhD in Audiology; a master’s degree in Audiology is also considered.
Current state license in Audiology.
Clinical experience fitting patients with amplification in a variety of audiological environments.
Ability to travel 75% of the time, including extensive air, automobile, and train travel.
Ability to manage travel expenses through personal and corporate reimbursement.
Strong facilitation, influencing, and analytical skills.
Strong interpersonal communication skills and the ability to communicate orally and in writing across teams and upward.
Ability to resolve problems and complex issues, including interpersonal conflict.
Excellent computer skills and proficiency with Microsoft Teams, PowerPoint, Word, Outlook, Excel, SharePoint, Workday, and Salesforce.com.
Ability to independently prioritize and forecast a balanced, diverse schedule using strong organization and time-management skills.
Confidence in public speaking and workshop facilitation.
Ability to lift 15 pounds at a time, with or without reasonable accommodation, and to sit, walk, stand, and undertake long and frequent air and land travel.

Responsibilities

Deliver consistent, high-quality customer training using adult learning principles to encourage product buying behavior change.
Support ReSound product sales in the United States by working closely with assigned sales teams.
Create customer training needs assessments and plans, with suitable training solutions and measurable outcomes.
Regularly communicate relevant account information to territory sales team members.
Assist sales teams and national sales support at conventions.
Conduct consumer education seminars, open houses, CEU seminars, and ongoing in-clinic product training sessions.
Promote and demonstrate products during launch training events.
Provide consultative resources to help customers grow their businesses in alignment with ReSound’s business needs.
Schedule travel independently within corporate guidelines to maximize effectiveness and cost efficiency while maintaining a full zoned-week schedule.
Maintain administrative records, including expenses, work calendar, and zonal planning, and attend team and management calls.
Work with Marketing, Sales, Customer Service, Product Management, Technical Support, and Research & Development to ensure quality customer experiences.
Continuously develop training content using provided materials and by creating new materials.
Follow company and department policies, safety practices, performance expectations, and confidentiality requirements.
Take personal initiative for technical and professional development and maintain productive relationships with staff, customers, and business partners.
Perform other duties as assigned by management.