Account Manager - Connecticut, Massachusetts, Vermont, New Hampshire, Rhode Island & Maine (Apparel Industry)

Fechheimer Brothers•Bethel, CT

9d•$90,000 - $110,000•Remote

About The Position

Fechheimer is hiring an Account Manager to drive revenue growth and account retention across Connecticut, Massachusetts, Vermont, New Hampshire, Rhode Island, and Maine. The role builds enduring customer relationships, expands business with current accounts, and wins new opportunities through consultative selling. Territory revenue is typically below $3.5 million. The position is fully remote, and the candidate must live in one of the listed territories. It requires frequent travel throughout the territory, with travel of up to 75% and occasional evenings and weekends for events. Success is measured by quota attainment, pipeline health, forecast accuracy, and customer satisfaction. Fechheimer, founded in 1842 and part of the Berkshire Hathaway family of companies, manufactures uniforms for military, federal, state, and local public safety markets. Its brands include Flying Cross® and Vertx®. The company describes its culture as offering a fun and relaxed work environment, comprehensive benefits, and opportunities for continued growth and learning. The role offers a starting base salary of $90,000 per year plus commission, with base salary based on experience.

Requirements

Four or more years of field sales or account management experience.
Strong consultative selling skills, including discovering needs, tailoring solutions, and handling objections.
Excellent interpersonal and communication skills, including comfort presenting in person to groups and decision-makers.
Proficiency with CRM platforms such as Microsoft Dynamics 365 or Salesforce, and basic data analysis for pipeline and forecasting.
Territory management discipline, including calendar planning, travel logistics, and follow-up cadence.
Negotiation skills and business acumen, including an understanding of pricing, margins, and contract terms.
Self-starter who thrives in a remote environment, demonstrates integrity, and consistently meets commitments.
Valid driver’s license and acceptable driving record.
Ability to travel up to 75% within Connecticut, Massachusetts, Vermont, New Hampshire, Rhode Island, Maine, and surrounding states; occasional evening and weekend work for events.
Ability to meet the stated physical requirements, including frequent sitting, reaching and handling; occasional standing and walking; and driving as required.

Nice To Haves

Apparel or uniform industry experience.
Bachelor’s degree; equivalent experience will be considered.

Responsibilities

Develop and execute territory plans, setting quarterly goals for target accounts, coverage, and pipeline creation.
Maintain an organized travel plan and weekly calendar to maximize in-person customer engagement and coverage.
Identify, qualify, and progress new opportunities through networking, referrals, lead follow-up, and market research.
Schedule and conduct in-person appointments and product demonstrations to communicate product value and differentiation.
Manage a portfolio of accounts through timely follow-up, issue resolution, and proactive growth plans.
Conduct regular business reviews to assess customer results, upcoming needs, and expansion opportunities.
Partner with authorized dealers and distributors on sell-through, training, and merchandising initiatives.
Coordinate sample kits, collateral, and promotional programs that drive demand and brand consistency.
Maintain accurate CRM records for contacts, activities, opportunities, and forecasts, and create weekly activity reports.
Negotiate pricing and terms within company guidelines and document agreements in CRM.
Represent the company at trade shows and conferences, including planning pre-show meetings and post-show follow-ups.
Monitor competitor activity, market trends, and customer feedback, and share insights to inform product and go-to-market decisions.
Collaborate with Customer Service, Marketing, and Operations to support accurate order fulfillment and a positive customer experience.
Provide Product teams with feedback on fit, features, and performance to support continuous improvement.