Performance Fitter - Connecticut/Rhode Island

Callaway Golf•CG - Field - US, CT
•$17 - $20

About The Position

The Performance Fitter conducts product fitting events, creates a positive customer experience from event setup through completion, and builds enthusiasm for Callaway Golf and Odyssey products. The role educates consumers about product features, advantages, and benefits and conducts fittings using Callaway’s fitting protocol, launch monitor, and other provided tools. The fitter may work alongside an Outside Sales Representative or independently as directed by that representative. This is a part-time, seasonal position with a varied schedule in the Connecticut and Rhode Island territory. The fitter must be available for scheduled weekdays and weekends during the golf season. Typical events last 5–6 hours on a Saturday or Sunday. The position involves working primarily outdoors and frequent travel within the territory, with occasional travel to surrounding territories, events, and trade shows. The stated pay range is $16.50–$20.00 per hour; the posting also lists $18.25 per hour.

Requirements

  • High school diploma or GED.
  • Ability to learn company product characteristics, distinguish product features and benefits, and learn fitting concepts.
  • Strong communication skills to present technical ideas and facts to diverse consumers and customers in a manner consistent with Callaway standards.
  • Excellent customer service skills.
  • Excellent verbal and written communication skills.
  • Ability to influence situations and people positively.
  • Demonstrated leadership and professionalism.
  • Valid driver’s license and proper insurance for the resident state.
  • Driver’s record must meet the company’s authorized driver criteria.
  • Ability to lift up to 60 pounds, typically product and equipment.
  • Frequent travel within the territory and occasional travel to surrounding territories are required.
  • Must be available to work scheduled weekdays, including weekends during the golf season.

Nice To Haves

  • Golf knowledge, golf club fitting knowledge, and experience using a launch monitor.
  • Understanding of the retail golf business, including green grass or off-course retail.
  • Knowledge of past Callaway products.
  • Geographic knowledge of the territory.
  • One year of successful retail or golf shop selling experience.
  • Golf club fitting experience.
  • A vehicle large enough to carry 15–20 golf bags and display tents; an SUV or minivan is preferred.

Responsibilities

  • Support customer event goals and deliver an outstanding consumer experience.
  • Set up and take down displays and equipment according to Callaway’s Product Fitting protocol.
  • Ensure fitting carts, tents, wind blades, and table skirts are present, presentable, and up to date at events.
  • Inventory and update the Fit Cart.
  • Communicate the advantages of the full line of Callaway Golf products to consumers.
  • Conduct customer fittings using Callaway’s fitting protocol, a launch monitor, and other provided tools.
  • Run and train on the Odyssey Fits Tool and apply selling techniques.
  • Provide personalized product specifications to consumers.
  • Communicate event accomplishments and challenges with the Outside Sales Representative and share and solicit lessons learned.
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