Field Trainer- Round Table Pizza

FAT Brands Inc•Concord, CA
•$70,000 - $75,000

About The Position

OHG Brands is seeking a Field Trainer for Round Table Pizza. The role provides training and professional development to new franchisees, managers, and existing restaurant personnel, and supports New Store Openings (NSOs). The Field Trainer helps franchisees build the skills and knowledge needed for ongoing development and success, while coaching trainees across all areas of restaurant operations and reinforcing brand standards.

Requirements

  • Bachelor’s degree or at least 3 years of experience as a restaurant general manager or area manager.
  • At least 1 year of experience in a lead training position.
  • Reside in California.
  • Be able to travel weekly, with travel exceeding 90%.
  • Commitment to excellence and high standards.
  • Excellent written, oral, and presentation skills.
  • Ability to work cross-functionally on projects at all levels of the organization.
  • Strong organizational, problem-solving, and analytical skills.
  • Flexibility to handle frequent changes, delays, or unexpected events.
  • Demonstrated ability to present successfully to individuals and groups at all organizational levels.
  • Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to write routine reports and correspondence.
  • Ability to speak effectively with franchise owners, upper-level management, and restaurant employees.
  • Ability to apply basic math and algebra concepts.
  • Ability to solve practical problems and provide feedback to trainees.
  • Knowledge of database, Internet, inventory, order processing, and spreadsheet software.
  • ServSafe certification.

Responsibilities

  • Support New Restaurant Openings throughout the year.
  • Work closely with the Round Table Pizza Senior Field Training Manager, other Field team members, Franchise Business Consultants, and others.
  • Coordinate and implement training and education programs for new franchisees, managers, and existing restaurant personnel on company standards, processes, and policies.
  • Maintain knowledge of new training methods and techniques and incorporate them into the Round Table Pizza training program.
  • Review field information and stay current on company programs and products to support franchisees.
  • Complete training records for each session using approved forms and submit them to the Director of Training & Operations Services.
  • Coach trainees in all areas of Round Table Pizza operations.
  • Facilitate Train the Trainer sessions as needed.
  • Serve as the corporate training liaison in the field and report training needs and issues to the corporate team.
  • Certify franchisees, franchisee training managers, and trainers used by corporate.
  • Revitalize and support existing franchise locations as needed by training and strengthening brand standards.
  • Help build training programs and schedules.
  • Ensure training materials, including job aids, training programs, and e-learning, are current, accurate, and effective.
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