Field Trainer- Round Table Pizza
About The Position
OHG Brands is hiring a Field Trainer for Round Table Pizza. The role provides training and professional development to new franchisees, managers, and existing restaurant personnel, and supports New Store Openings (NSOs). The Field Trainer helps prepare franchisees for ongoing development and success through coaching, training, certification, and reinforcement of brand standards. The position requires a confident and engaging presenter who can quickly build rapport with trainees and adapt to changing schedules and circumstances. The Field Trainer works closely with the RTP Sr. Field Training Manager, other field team members, Franchise Business Consultants, and corporate staff. Weekly travel is required, including travel over 90%, and the position may be based anywhere in California.
Requirements
- Bachelor’s degree or at least 3 years of experience as a restaurant general manager or area manager.
- At least 1 year of experience in a lead training position.
- Reside in California; may reside anywhere in California.
- Commitment to excellence and high standards.
- Excellent written and oral communication skills.
- Excellent presentation skills.
- Ability to work cross-functionally on projects with all levels of the organization.
- Strong organizational, problem-solving, and analytical skills.
- Flexibility and ability to handle frequent changes, delays, or unexpected events.
- Demonstrated ability to make successful presentations to individuals and groups at all organizational levels.
- Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to write routine reports and correspondence.
- Ability to speak effectively with franchise owners, upper-level management, and restaurant employees.
- Ability to apply basic math and algebra concepts.
- Ability to solve practical problems and provide feedback to trainees.
- Knowledge of database, Internet, inventory, order-processing, and spreadsheet software.
- ServSafe certification.
- Ability to travel weekly, over 90% of the time.
- Flexibility to accommodate training schedules and frequent domestic and international travel.
Responsibilities
- Support New Restaurant Openings throughout the year.
- Work closely with and under the RTP Sr. Field Training Manager.
- Collaborate with other field team members, including the Field Training Support Specialist, Franchise Business Consultants, and others.
- Coordinate and implement training and education programs for new franchisees, managers, and existing restaurant personnel on company standards, processes, and policies across Round Table Pizza restaurants.
- Keep current with training methods and techniques and incorporate them into the Round Table Pizza training program.
- Review field information and stay current on company programs and products to support franchisees.
- Complete training records for each session using approved forms and submit them to the Director of Training & Operations Services.
- Coach trainees in all areas of Round Table Pizza operations.
- Facilitate Train the Trainer sessions as needed.
- Serve as the corporate training liaison in the field and report training needs and issues to the corporate team as required.
- Certify franchisees, franchisee training managers, and trainers used by corporate.
- Revitalize and support existing franchise locations as needed by training and strengthening brand standards.
- Help build programs and schedule training classes.
- Ensure training materials, including job aids, training programs, and e-learning, are current, accurate, and effective.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
