Field Trainer- Round Table Pizza

FAT Brands Inc•Sacramento, CA
•$70,000 - $75,000

About The Position

OHG Brands is hiring a Field Trainer for Round Table Pizza. The role provides training and professional development to new franchisees, managers, and existing restaurant personnel, and supports New Store Openings (NSOs). The Field Trainer is expected to be a self-starter with strong presentation and training skills, an engaging personality, and the ability to quickly build rapport with trainees. The role requires flexibility to accommodate training schedules and frequent domestic and international travel. The Field Trainer serves as both an elite coach and a coachable team member, helping franchisees develop and succeed.

Requirements

  • Bachelor’s degree or at least 3 years of experience as a restaurant General Manager or area manager.
  • At least 1 year of experience in a lead training position.
  • Reside in California; may reside anywhere in the state.
  • Commitment to excellence and high standards.
  • Excellent written and oral communication skills.
  • Excellent presentation skills.
  • Ability to work cross-functionally on projects at all levels of the organization.
  • Strong organizational, problem-solving, and analytical skills.
  • Flexibility to deal with frequent changes, delays, or unexpected events.
  • Demonstrated ability to make successful presentations to individuals and groups at all organizational levels.
  • Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to write routine reports and correspondence.
  • Ability to speak effectively before franchise owners, upper-level management, and restaurant employees.
  • Ability to apply basic math and algebra concepts.
  • Ability to solve practical problems and provide feedback to trainees.
  • Knowledge of database, Internet, inventory, order-processing, and spreadsheet software.
  • ServSafe certification.
  • Ability to travel weekly, with travel exceeding 90%.

Responsibilities

  • Support New Restaurant Openings throughout the year.
  • Work closely with the RTP Senior Field Training Manager.
  • Collaborate with Field team members, including the Field Training Support Specialist, Franchise Business Consultants, and others.
  • Coordinate and implement training and education programs for new franchisees, managers, and existing restaurant personnel on company standards, processes, and policies.
  • Stay current on training methods and techniques and incorporate them into the RTP Brands Training Program.
  • Review field information and remain current on company programs and products to support franchisees.
  • Complete training records for each session using approved forms and submit them to the Director of Training & Operations Services.
  • Coach trainees in all areas of RTP operations.
  • Facilitate Train the Trainer sessions as needed.
  • Serve as the corporate training liaison in the field and report training needs and issues to the corporate team.
  • Certify franchisees, franchisee training managers, and trainers used by corporate.
  • Revitalize and support existing franchise locations as needed by training and strengthening Brand Standards.
  • Help build programs and schedules for training classes.
  • Ensure training materials, including job aids, training programs, and e-learning, are current, accurate, and effective.
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