Field Trainer- Round Table Pizza

FAT Brands Inc•Riverside, CA
•$70,000 - $75,000

About The Position

OHG Brands is hiring a Field Trainer for Round Table Pizza. The role provides training and professional development to new franchisees, managers, and existing restaurant personnel, and supports New Store Openings (NSOs). The Field Trainer helps franchisees develop and succeed by coaching trainees in all areas of restaurant operations and reinforcing brand standards.

Requirements

  • Bachelor’s degree or at least 3 years of experience as a restaurant general manager or area manager.
  • At least 1 year of experience in a lead training position.
  • Reside in California.
  • Be able to travel weekly, with travel exceeding 90%.
  • ServSafe certification.
  • Commitment to excellence and high standards.
  • Excellent written, oral, and presentation skills.
  • Ability to work cross-functionally with people at all levels of the organization.
  • Strong organizational, problem-solving, and analytical skills.
  • Flexibility in response to frequent changes, delays, or unexpected events.
  • Ability to make successful presentations to individuals and groups at all organizational levels.
  • Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to write routine reports and correspondence and speak effectively with franchise owners, upper-level management, and restaurant employees.
  • Ability to apply basic math and algebra concepts and solve practical problems while providing feedback to trainees.
  • Knowledge of database, Internet, inventory, order-processing, and spreadsheet software.

Responsibilities

  • Support New Restaurant Openings throughout the year.
  • Coordinate and deliver training programs for new franchisees, managers, and existing restaurant personnel on company standards, processes, and policies.
  • Keep current on training methods and techniques and incorporate them into the Round Table Pizza training program.
  • Review field information and stay current on company programs and products to support franchisees.
  • Complete and submit training records for each session using approved forms.
  • Coach trainees in all areas of Round Table Pizza operations.
  • Facilitate Train the Trainer sessions as needed.
  • Serve as a corporate training liaison in the field and report training needs and issues to the corporate team.
  • Certify franchisees, franchisee training managers, and trainers used by corporate.
  • Revitalize and support existing franchise locations as needed, including training and strengthening brand standards.
  • Help build training programs and schedules.
  • Ensure training materials, including job aids, training programs, and e-learning, remain current, accurate, and effective.
  • Work closely with the Round Table Pizza Senior Field Training Manager, other field team members, Franchise Business Consultants, and others.
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