Field Trainer - TSG

Trinity Services Group • Denton, TX

6h • Onsite

About The Position

The Field Trainer is responsible for developing, coordinating, and presenting training and development programs for team members across a designated region while maintaining quality standards and supporting superior service. The role delivers training in a variety of formats, including train-the-trainer sessions, on-the-floor training, classroom instruction, orientations, and unit meetings. It continually improves new-hire training and ensures regional programs are implemented consistently and effectively.

The Field Trainer works with site leadership and team members to assess training needs, support development and operational requests, and maintain customer-service relationships through site visits and timely communication. The position also reports training initiatives and results to General Managers and District Managers, supports food-safety training and certification, evaluates training materials, verifies satisfaction systems, and understands applicable government regulations.

The role collaborates with leadership and peers on recruitment processes and sourcing strategies, helps ensure open positions are filled within agreed timelines, and performs other duties as business needs determine. It requires flexibility across shifts and schedules and a minimum of 50% travel.

Requirements

• Associate or bachelor's degree in Business, Human Resources, or a related field preferred; five years of corrections experience or an equivalent combination of education and experience.
• Ability to monitor and measure the effectiveness of training programs.
• Ability to deliver training and motivate team members in group and individual settings.
• Excellent organizational and customer-service skills.
• High initiative and ability to work productively with little supervision.
• Proficiency with Microsoft Office, including Word, Excel, Outlook, and PowerPoint.
• Strong organizational, planning, project-management, problem-resolution, communication, presentation, facilitation, and influencing skills.
• Flexibility to work all shifts and schedules.
• Ability to maintain confidentiality.
• Ability to travel a minimum of 50%.

Nice To Haves

• Associate or bachelor's degree in Business, Human Resources, or a related field.

Responsibilities

• Design and implement effective methods to educate team members, improve performance, and recognize best practices.
• Deliver training and learning experiences professionally and enthusiastically in varied formats, including train-the-trainer sessions, on-the-floor training, classroom instruction, orientations, and unit meetings.
• Continually enhance new-hire training, including orientation, safety, operations, and new programs.
• Ensure regional training programs are implemented consistently and effectively.
• Build strong relationships with site leadership and team members through site visits, timely communication, and follow-up.
• Provide General Managers and District Managers with updates on training initiatives, action items, statistics, opportunities, and successes.
• Assess site training needs with site leadership and support training classes, team-member development, and other operational needs.
• Support the regional food-safety training and certification program and proctor tests for field leadership as needed.
• Evaluate and recommend updates to training content and gather feedback about training programs and materials.
• Support operations performance through verification and analysis of satisfaction systems.
• Understand government regulations related to operations.
• Collaborate with the Leadership Team to develop and implement efficient, consistent recruitment processes and tools.
• Help ensure open positions are filled within agreed timelines.
• Collaborate with peers on sourcing strategies for critical positions and maintain candidate pipelines for specialist and high-volume roles.
• Perform other duties as determined by business needs.

Benefits

• Medical, dental, and vision insurance
• DailyPay
• 401(k) retirement plan with company match
• Paid time off
• Tuition reimbursement
• Paid training
• Career advancement opportunities
• Life insurance and AD&D coverage
• Voluntary benefits, including short-term disability, long-term disability, critical illness, and accident coverage

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree