PVC Field Tech NM

Platinum Control•Carlsbad, NM

12d•$27 - $32•Onsite

About The Position

The Field Technician provides technical services for Platinum’s products, including installation, troubleshooting, testing, and maintenance. The role includes onsite service work and monthly preventive maintenance, completing and starting up new installations, and providing onsite and remote technical support to customers, manufacturers, distributors, and other stakeholders. The technician inspects and troubleshoots equipment, maintains appropriate inventory and tools, obtains parts and supplies through the designated procurement system, and keeps records such as inventories, work orders, and timesheets. The position requires safe, effective communication with field operations, employees, and contractors; maintaining a clean and orderly work area; and prioritizing and coordinating work independently and as part of a team. The technician uses computer programs to retrieve and analyze data, follows safety procedures, and communicates questions and concerns to management. The role includes 24-hour on-call availability, call-outs, travel for field operations or emergency response, and a willingness to travel. Other duties may be assigned.

Requirements

At least 1 year of work experience in electrical, mechanical, or construction work.
At least 1 year of oil and gas experience (required).
High school diploma or equivalent.
Valid driver’s license and acceptable driving record to operate a company vehicle.
Excellent customer support and troubleshooting skills.
Prior experience or familiarity with basic hand and power tools and electrical meters.
Ability to work effectively with minimal supervision.
Aptitude to learn the basics of combustion, natural-draft burners, and components associated with automation of natural-gas-burning equipment.
Ability to read and comprehend technical operational manuals and perform load studies and related calculations.
Ability to apply basic understanding to detailed written or oral instructions, operations, and duties.
Sound judgment and reasoning when addressing problems.
Moderate knowledge of computers and office equipment.
Ability to lift 50 pounds and perform the listed physical activities, including walking, sitting, standing, climbing, twisting or turning, pushing or pulling, squatting, crawling or kneeling, reaching above shoulder level, and repetitive hand, wrist, and arm movements.
Average close and distance vision for recording data and operating equipment; ability to communicate effectively and hear equipment to diagnose issues.

Nice To Haves

Safe Land certification preferred.
One year of programmable logic controller experience preferred.
One year of electrical experience preferred.
Willingness to travel 25% preferred.

Responsibilities

Travel onsite to complete service work and monthly preventive maintenance for Platinum’s products.
Inspect, investigate, and troubleshoot equipment for quality control and improvement.
Work and communicate safely and effectively with field operations, employees, and contractors.
Complete and start up new installations of Platinum products in the field.
Manage and maintain appropriate inventory and tool stock levels.
Obtain parts and supplies through the designated procurement system.
Maintain records, including inventories of parts, equipment, and tools, work orders, and timesheets.
Provide onsite and remote technical support for product installations, troubleshooting, and training.
Use and adapt computer programs to retrieve and analyze data.
Be available for 24-hour on-call duty, call-outs, and travel associated with field operations or emergency response.
Maintain cleanliness of the work area and associated equipment.
Prioritize and coordinate work activities to complete jobs individually and as part of a team.
Communicate clearly in writing and verbally with team members and management.
Understand and use safety procedures and safety equipment at all times.
Pursue growth in knowledge and skills through training and education.
Wear a clean, neat, professional appearance and the company uniform in its entirety if provided.
Communicate questions and concerns to management.
Support the company’s vision and seek to implement processes and establish goals consistent with it.
Perform other miscellaneous duties as assigned.