Supervisor, Field Sales (Starlink) - NM
About The Position
SpaceX is seeking a Supervisor, Field Sales to lead local representatives in Starlink’s door-to-door sales program across participating regions. The supervisor translates sales approaches and messaging set by Starlink/SpaceX leadership into effective field execution and is accountable for regional sales and qualified activation goals, representative productivity, and consistent delivery of client expectations. The team sells to residential communities surrounding participating campuses. This is a hands-on leadership role focused on coaching, active performance management, accountability, and process improvement. The supervisor works with the National Sales Manager, recruiting and training teams, and HR to support staffing, representative readiness, territory coverage, and field performance. Travel to regional and other SpaceX locations is required approximately 50%–75% or more of the time, and extended hours and weekends may be needed.
Requirements
- Bachelor’s degree or at least 4 years of professional experience in sales, customer operations, marketing, or customer success in lieu of a degree.
- At least 2 years of people management experience.
- Must be available to work extended hours and weekends as needed.
- Willingness to travel approximately 50%–75% or more of the time to regional locations and other SpaceX locations.
Nice To Haves
- Proven record leading door-to-door or residential direct sales teams and achieving targets through active coaching and performance management.
- At least 4 years of experience managing a dispersed sales team across multiple territories or locations with clear expectations and consistent follow-through.
- Strong personal selling skills and confidence demonstrating doorstep conversations, handling rejection, overcoming objections, and closing sales.
- Ability to use activity and conversion data to identify performance gaps, take decisive action, and improve results quickly.
- Hands-on, results-driven leadership style and strong communication skills.
- Experience with telecom, internet service, or other sales teams.
Responsibilities
- Own regional sales results by translating national goals into regional and individual targets, monitoring activity and performance, and driving representatives to meet or exceed expectations.
- Direct door-to-door execution by setting expectations for canvassing schedules, territory coverage, doors knocked, customer conversations, and conversion.
- Coach representatives in the field by observing and demonstrating doorstep conversations, introductions, closing techniques, objection handling, and follow-up.
- Hold representatives accountable through check-ins and performance reviews, addressing missed commitments and setting improvement plans with deadlines; partner with the National Sales Manager and HR on corrective action and staffing changes.
- Build a motivated, competitive team by recognizing strong results, sharing successful sales techniques, and reinforcing persistence and resilience.
- Put the approved Starlink sales approach and messaging into practice.
- Ensure representatives understand the offer and customer experience expectations; share field feedback with the National Sales Manager and quickly implement agreed changes.
- Partner with recruiting and training teams to hire sales-motivated people, prepare them to sell, and accelerate their productivity.
- Coordinate coverage based on regional representative availability and day-to-day territory needs.
- Keep the National Sales Manager informed with accurate results, realistic forecasts, and clear recovery plans.
- Resolve field issues promptly and escalate risks to sales performance or client satisfaction.
Benefits
- Potential long-term incentives in the form of company stock or long-term cash awards.
- Potential discretionary bonuses.
- Ability to purchase additional stock at a discount through an Employee Stock Purchase Plan.
- Comprehensive medical, vision, and dental coverage.
- 401(k) retirement plan.
- Short- and long-term disability insurance.
- Life insurance.
- Paid parental leave.
- Various discounts and perks.
- May accrue 3 weeks of paid vacation.
- Eligible for 10 or more paid holidays per year.
- Paid sick leave pursuant to company policy.
- Target variable pay of 40% of on-target earnings, dependent on quota attainment.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
