Supervisor, Field Sales (Starlink) - PA

SpaceX_Global•Remote - PA, PA

About The Position

SpaceX is seeking a Supervisor, Field Sales to lead local representatives in the Starlink door-to-door sales program across participating regions. The supervisor translates the sales approach and messaging aligned with Starlink and SpaceX leadership into effective field execution, with accountability for regional sales and qualified activations, representative productivity, and consistent delivery of customer expectations. The team sells door-to-door in residential communities surrounding participating campuses. The role emphasizes hands-on coaching, active performance management, clear accountability, and process improvement. The supervisor works with the National Sales Manager, recruiting and training teams, and HR to meet sales goals, develop representatives, coordinate regional coverage, and address field issues. The position requires availability for extended hours and weekends as needed, and approximately 50%–75% or more travel to regional and other SpaceX locations. The listed base pay is $96,000, with target variable pay of $64,000 at 100% quota attainment, for target on-target earnings of $160,000. Variable pay is not guaranteed. Employees may also be eligible for long-term incentives, discretionary bonuses, and the Employee Stock Purchase Plan. Benefits include medical, vision, and dental coverage; a 401(k) plan; short- and long-term disability insurance; life insurance; paid parental leave; discounts and perks; up to three weeks of accrued paid vacation; 10 or more paid holidays; and paid sick leave.

Requirements

Bachelor’s degree, or 4 or more years of professional experience in sales, customer operations, marketing, or customer success in lieu of a degree.
2 or more years of people management experience.
Must be available to work extended hours and weekends as needed.
Willingness to travel approximately 50%–75% or more of the time to regional locations and other SpaceX locations.

Nice To Haves

Proven record of leading door-to-door or residential direct sales teams and achieving sales targets through active coaching and performance management.
4 or more years of experience managing a dispersed sales team across multiple territories or locations, with clear expectations and consistent follow-through.
Strong personal selling skills and confidence demonstrating doorstep conversations, handling rejection, overcoming objections, and closing sales.
Ability to use activity and conversion data to identify performance gaps, take decisive action, and improve results quickly.
Hands-on, results-driven leadership style and strong communication skills.
Experience with telecom, internet service, or other sales teams.

Responsibilities

Own regional sales results by translating national goals into regional and individual targets, monitoring daily activity and weekly performance, and driving representatives to meet or exceed expectations.
Direct door-to-door execution by setting expectations for schedules, territory coverage, doors knocked, customer conversations, and conversion.
Coach representatives in the field by observing doorstep conversations, demonstrating introductions and closing techniques, and improving objection handling and follow-up.
Hold representatives accountable through regular check-ins and performance reviews, prompt action on missed commitments, and specific improvement plans with deadlines.
Partner with the National Sales Manager and HR on corrective action and staffing changes when needed.
Build a motivated, competitive team by recognizing strong results, sharing successful techniques across campuses, and reinforcing persistence and resilience.
Put the approved Starlink sales approach and messaging into practice.
Ensure representatives understand the offer and customer experience expectations; share field feedback with the National Sales Manager and implement agreed changes quickly.
Partner with recruiting and training teams to hire sales-motivated people, prepare them to sell, and accelerate their productivity.
Coordinate coverage based on regional representative availability and day-to-day territory needs.
Keep the National Sales Manager informed with accurate results, realistic forecasts, and clear recovery plans.
Resolve field issues promptly and escalate risks to sales performance or client satisfaction.

Benefits

Potential eligibility for long-term incentives in the form of company stock or long-term cash awards.
Potential discretionary bonuses.
Ability to purchase additional stock at a discount through an Employee Stock Purchase Plan.
Comprehensive medical coverage.
Vision coverage.
Dental coverage.
401(k) retirement plan.
Short- and long-term disability insurance.
Life insurance.
Paid parental leave.
Various discounts and perks.
Accrual of 3 weeks of paid vacation.
10 or more paid holidays per year.
Paid sick leave pursuant to Company policy.