Supervisor, Field Sales (Starlink) - KS

SpaceX_Global•Remote - KS, KS

About The Position

SpaceX is seeking a Supervisor, Field Sales to lead local representatives in the Starlink door-to-door sales program across participating regions. The supervisor translates the sales approach and messaging aligned with Starlink and SpaceX leadership into effective doorstep execution, and is accountable for regional sales and qualified activation goals, representative productivity, and consistent delivery of client expectations in the field. The team sells door-to-door in residential communities surrounding participating campuses. This hands-on leadership role focuses on coaching, performance management, accountability, territory coverage, and continuous process improvement. The supervisor works with the National Sales Manager and partners with recruiting and training teams to staff and develop the team, communicate results and forecasts, and address field issues. The role requires extended hours and weekends as needed and approximately 50%–75% or more travel to regional and other SpaceX locations. The stated base pay range is $96,000. Target variable pay is 40% of on-target earnings; at 100% quota attainment, target variable pay is $64,000, for target on-target earnings of $160,000. Variable pay is not guaranteed. Actual level and base salary may vary based on job-related knowledge and skills, education, and experience. Eligible employees may also receive long-term incentives, potential discretionary bonuses, and access to an Employee Stock Purchase Plan. Benefits include medical, vision, and dental coverage; a 401(k) retirement plan; short- and long-term disability insurance; life insurance; paid parental leave; paid vacation; paid holidays; paid sick leave; and other discounts and perks.

Requirements

Bachelor’s degree, or 4+ years of professional experience in sales, customer operations, marketing, or customer success in lieu of a degree.
2+ years of people management experience.
Must be available to work extended hours and weekends as needed.
Willingness to travel approximately 50%–75% or more of the time to regional locations and other SpaceX locations.

Nice To Haves

Proven record of leading door-to-door or residential direct sales teams and achieving sales targets through active coaching and performance management.
4+ years of experience managing a dispersed sales team across multiple territories or locations, with clear expectations and consistent follow-through.
Strong personal selling skills and confidence demonstrating effective doorstep conversations, handling rejection, overcoming objections, and closing sales.
Ability to use activity and conversion data to identify performance gaps, take decisive action, and improve results quickly.
Hands-on, results-driven leadership style and strong communication skills.
Experience with telecom, internet service, or other sales teams.

Responsibilities

Own regional sales results by translating national goals into regional and individual targets, monitoring daily activity and weekly performance, and driving representatives to meet or exceed expectations.
Direct door-to-door execution by setting expectations for canvassing schedules, territory coverage, doors knocked, customer conversations, and conversion.
Coach representatives in the field by observing doorstep conversations, demonstrating introductions and closing techniques, and improving objection handling and follow-up.
Hold representatives accountable through check-ins and performance reviews, address missed commitments, and set improvement plans with deadlines; partner with the National Sales Manager and HR on corrective action and staffing changes when needed.
Build a motivated, competitive team by recognizing strong results, sharing successful selling techniques across campuses, and reinforcing persistence and resilience.
Put the approved Starlink sales approach and messaging into practice.
Ensure representatives understand the offer and customer experience expectations; share field feedback with the National Sales Manager and implement agreed changes.
Partner with recruiting and training teams to hire sales-motivated people, prepare them to sell, and accelerate their productivity.
Coordinate coverage around regional representative availability and day-to-day territory needs.
Keep the National Sales Manager informed with accurate results, a realistic forecast, and clear recovery plans.
Resolve field issues promptly and escalate risks to sales performance or client satisfaction.

Benefits

Long-term incentives in the form of company stock or long-term cash awards may be available.
Potential discretionary bonuses.
Ability to purchase additional stock at a discount through an Employee Stock Purchase Plan.
Medical coverage.
Vision coverage.
Dental coverage.
401(k) retirement plan.
Short- and long-term disability insurance.
Life insurance.
Paid parental leave.
Three weeks of paid vacation may accrue.
Ten or more paid holidays per year.
Paid sick leave pursuant to Company policy.
Other discounts and perks.