Supervisor, Field Sales (Starlink) - OH

SpaceX_Global•Remote - OH, OH

3d•$96,000 - $160,000

About The Position

SpaceX is seeking a Supervisor, Field Sales for its Starlink door-to-door sales program. The supervisor leads local sales representatives across participating regions and is responsible for regional sales and qualified activation goals, representative productivity, and consistent delivery of client expectations in the field. Reporting to the National Sales Manager, the supervisor translates the sales approach and messaging set by Starlink and SpaceX leadership into effective doorstep execution in residential communities surrounding participating campuses. The role calls for hands-on coaching, active performance management, clear accountability, and process improvement to build a high-performing sales culture. The supervisor sets regional and individual goals, oversees canvassing activity and territory coverage, coaches representatives in the field, and addresses performance issues. They collaborate with the National Sales Manager, HR, recruiting, and training teams on performance, staffing, hiring, and representative readiness. The role requires availability for extended hours and weekends as needed and approximately 50%–75% or more travel to regional and other SpaceX locations. The stated base pay is $96,000. Target variable pay is 40% of on-target earnings and is quota-dependent; at 100% quota attainment, target variable pay is $64,000, for target on-target earnings of $160,000. Actual level and base salary may vary based on job-related knowledge and skills, education, and experience. The total rewards package may include long-term incentives, discretionary bonuses, an employee stock purchase plan, medical, vision, and dental coverage, a 401(k), disability and life insurance, paid parental leave, discounts and perks, three weeks of accrued paid vacation, at least 10 paid holidays per year, and paid sick leave under company policy.

Requirements

Bachelor’s degree, or 4+ years of professional experience in sales, customer operations, marketing, or customer success in lieu of a degree.
2+ years of people management experience.
Must be available to work extended hours and weekends as needed.
Willingness to travel approximately 50%–75% or more of the time to regional locations and other SpaceX locations.

Nice To Haves

Proven record of leading door-to-door or residential direct sales teams and achieving targets through active coaching and performance management.
4+ years of experience managing a dispersed sales team across multiple territories or locations, with clear expectations and consistent follow-through.
Strong personal selling skills and confidence demonstrating effective doorstep conversations, handling rejection, overcoming objections, and closing sales.
Ability to use activity and conversion data to identify performance gaps, take decisive action, and improve results quickly.
Hands-on, results-driven leadership style and strong communication skills.
Experience with telecom, internet service, or other sales teams.

Responsibilities

Own regional sales results by translating national goals into regional and individual targets, monitoring daily activity and weekly performance, and driving representatives to meet or exceed expectations.
Direct door-to-door execution, including expectations for canvassing schedules, territory coverage, doors knocked, customer conversations, and conversion.
Coach representatives in the field by walking residential routes, observing doorstep conversations, demonstrating introductions and closing techniques, and improving objection handling and follow-up.
Hold representatives accountable through regular check-ins and performance reviews; address missed commitments and set improvement plans with deadlines.
Partner with the National Sales Manager and HR on corrective action and staffing changes when needed.
Build a motivated, competitive team by recognizing strong results, sharing successful selling techniques across campuses, and reinforcing persistence and resilience.
Put the approved Starlink sales approach and messaging into practice.
Ensure representatives understand the offer and customer experience expectations; share field feedback with the National Sales Manager and implement agreed changes.
Partner with recruiting and training teams to hire sales-motivated people, prepare them to sell, and accelerate their productivity.
Coordinate coverage around regional representative availability and day-to-day territory needs.
Keep the National Sales Manager informed with accurate results, a realistic forecast, and clear recovery plans.
Resolve field issues promptly and escalate risks to sales performance or client satisfaction.

Benefits

Potential long-term incentives in the form of company stock or long-term cash awards.
Potential discretionary bonuses.
Ability to purchase additional stock at a discount through an Employee Stock Purchase Plan.
Medical coverage.
Vision coverage.
Dental coverage.
401(k) retirement plan.
Short- and long-term disability insurance.
Life insurance.
Paid parental leave.
Various discounts and perks.
May accrue 3 weeks of paid vacation.
Eligible for 10 or more paid holidays per year.
Paid sick leave pursuant to Company policy.