Field Tech

RESA Power•Shelton, CT

1d•$34 - $41

About The Position

The Field Tech troubleshoots, tests, repairs, and services transformers, rectifiers, regulators, and high-voltage components. The role includes transformer and switchgear painting and preparation; removing, cleaning, and re-gasketing components; handling and processing fluids; selecting, reconditioning, and welding components; testing transformers; and completing quality-control checks and reports. Field Techs may perform service and repair work at customer locations, inspect customer sites, help prepare project estimates and scopes, and communicate with customers, coworkers, and management to resolve issues and share relevant information. The role requires compliance with regulatory and safety requirements, including appropriate use of personal protective equipment and safe equipment operation. The Field Tech maintains an orderly work area, works collaboratively with a team, and may perform other duties as assigned. The position is based in Shelton, Connecticut, with travel up to 50%.

Requirements

High school diploma or GED and at least 1 year of experience in a related field.
Knowledge of industry standards such as NETA, NEC, OSHA, and NFPA.
Ability to work safely and adhere to electrical safety procedures.
Good theoretical understanding of electricity and problem-solving aptitude.
Effective verbal and written communication with customers and peers.
Dependability, responsibility, good judgment, and organizational skills.
Customer service, time management, and follow-up skills.
Ability to work effectively with customers, peers, and management to resolve client issues.
Strong computer skills, including working knowledge of Windows and Microsoft Office, and ability to use the Internet to research standards, products, and manufacturers.
Valid driver's license for positions that use a company vehicle.
Forklift license or ability to obtain one.

Nice To Haves

Experience with MCCs, breakers, relay testing, oil testing, infrared scanning, or startup of switchgear up through 500 kV class.
Related training from the military, such as Army Prime Power, Air Force Electrical Power Production, or Navy programs.

Responsibilities

Troubleshoot, electrically and fluid-test, repair, and provide fluid services for transformers, rectifiers, regulators, and high-voltage components.
Communicate with clients, peers, and management to resolve problems and transfer pertinent information.
Maintain client relationships, prepare project estimates, expand project work scopes, and assist in negotiating extra charges.
Walk customer sites, inspect problems, and report findings to Sales and Project Management.
Conduct all work and make decisions in compliance with applicable regulatory laws.
Paint and prepare transformers and switchgear, including removing, cleaning, and re-gasketing removable components; removing and refilling fluid; and processing fluid according to company and customer guidelines.
Select, recondition, and weld components and devices as directed.
Perform transformer quality-control checks, complete final test reports, verify warning signs, bushing identification, and nameplates, and ensure final photographs are taken for company files and customers.
Test transformers as assigned according to company and customer expectations.
Complete test reports in company software in a timely manner.
Perform service and repair work at customer locations as directed.
Obtain or maintain a forklift license.
Work weekly and/or weekend overtime; holiday work may be scheduled according to business or customer needs.
Follow safety requirements, use personal protective equipment properly, operate equipment safely, and meet departmental safety objectives.
Keep the assigned work area clean, organized, and orderly and maintain safety and industrial hygiene requirements.
Work with team members, receive information about customer needs and product requirements, and apply it to assigned work.