Field Tech

Now Hiring•Shelton, CT

About The Position

The Field Tech performs troubleshooting, electrical and fluid testing, repairs, and fluid services on transformers, rectifiers, regulators, and high-voltage components. The role includes customer-site inspections and service work, project estimating and scope expansion, and communication with clients, peers, and management to resolve problems and share relevant information. Work and decisions must comply with applicable regulatory requirements and company and customer guidelines. The position also involves preparing and painting transformers and switchgear; removing, cleaning, and re-gasketing components; removing, refilling, and processing fluid; and selecting, reconditioning, and welding components as directed. The Field Tech is responsible for transformer quality control, testing assigned equipment, completing timely test reports in company software, and ensuring equipment identification, warning signs, and final photographs are complete. The role requires safe equipment operation, use of personal protective equipment, maintaining an orderly work area, and working effectively with a team. Customer-site service and repair work may be assigned. Travel is up to 50%, with overnight travel per diem available. The position is full-time in Shelton, Connecticut, and is eligible for overtime. Relocation assistance is available for highly qualified candidates.

Requirements

  • High school diploma or GED.
  • At least 1 year of experience in a related field.
  • Knowledge of industry standards such as NETA, NEC, OSHA, and NFPA.
  • Ability to work safely and adhere to electrical safety procedures.
  • Theoretical understanding of electricity and aptitude for problem solving.
  • Effective verbal and written communication with customers and peers.
  • Dependability, responsibility, good judgment, and organizational skills.
  • Customer service, time management, and follow-up skills.
  • Ability to work effectively with customers, peers, and management to resolve client issues.
  • Strong computer skills, including working knowledge of Windows and Microsoft Office, and use of the Internet for standards, product, and manufacturer research.
  • Forklift license or ability to obtain one.
  • Ability to work weekly and/or weekend overtime; holiday work is scheduled according to business or customer needs.
  • For roles using a company vehicle, a valid driver’s license is required.
  • Ability to meet the physical demands of lifting up to 50 pounds daily, crawling, climbing, standing for long periods, and working in non-ideal conditions.

Nice To Haves

  • Experience with MCCs, breakers, relay testing, oil testing, infrared scanning, or starting up switchgear up through 500 kV class, or similar equipment and work.
  • Military training in Army Prime Power, Air Force Electrical Power Production, Navy, or another related program.
  • Relocation assistance is available for highly qualified candidates.

Responsibilities

  • Troubleshoot, electrically and fluid test, repair, and service transformers, rectifiers, regulators, and high-voltage components.
  • Communicate with clients, peers, and management to resolve problems and transfer relevant information.
  • Maintain customer relationships, prepare project estimates, expand project scopes, and assist with negotiating additional charges.
  • Inspect customer sites and report problems to Sales and Project Management.
  • Perform transformer and switchgear paint preparation and painting.
  • Remove, clean, and re-gasket removable components; remove and refill fluid; and process fluid according to company and customer guidelines.
  • Select, recondition, and weld components and devices as directed.
  • Perform transformer quality control, including completing final test reports and confirming warning signs, bushing identification, nameplates, and final photographs are complete.
  • Test assigned transformers according to company and customer expectations and complete test reports promptly in company software.
  • Perform service and repair work at customer locations as directed.
  • Comply with regulatory requirements, safety procedures, industrial hygiene requirements, and departmental safety objectives; use personal protective equipment and operate equipment safely.
  • Keep the assigned work area clean, organized, and orderly.
  • Work with team members, using information about customer needs and product requirements to complete assignments.
  • Perform other duties as assigned.

Benefits

  • Full benefits, including medical coverage, anniversary bonuses, an Employee Ownership Plan, a pension, and paid time off.
  • Daily meal and incidentals per diem is available for overnight work travel.
  • Relocation assistance is available for highly qualified candidates.
  • Eligible for overtime.
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