Field Technician - Richmond, VA

Flock•Richmond, VA
•Onsite

About The Position

The Field Technician installs, aligns, maintains, and repairs Flock’s camera, solar, battery, and related infrastructure at public and private sites. The role supports both new deployments and ongoing fleet maintenance, helping ensure safety hardware remains operational across the communities Flock serves. Work is performed outdoors in the field, including on rooftops, ladders, and bucket trucks and in all weather conditions. The position involves regional travel and schedules that adapt to customer site needs; the posting states both up to 25% travel and, elsewhere, up to 50% regional travel. It also describes travel as typically consisting of 4–5 trips per year. The usual field schedule is Monday through Friday, with occasional Saturday work for travel or project completion. The advertised base salary is $55,000–$65,000 per year, plus overtime and Flock stock options.

Requirements

  • Practical experience in low-voltage wiring, electrical assembly, construction, or technical field service environments.
  • Ability to meet physical field requirements, including lifting equipment up to 50 pounds and working outdoors independently across dynamic daily routes.
  • Ability to safely drive service vans and trucks and tow small equipment trailers on public and private roadways.
  • Comfort using mobile applications and basic digital tools to log service records, submit site photos, and track inventory.
  • Valid driver's license.
  • Ability to work in the field outdoors in all weather conditions and use ladders, bucket trucks, or lifts at heights up to 30 feet.

Responsibilities

  • Install and maintain camera systems, solar panels, batteries, and mounting poles.
  • Conduct site surveys with public safety partners and property owners to verify traffic control plans and permit compliance.
  • Prepare sites, including digging post holes, installing mounting hardware, and aligning LPR and PTZ cameras.
  • Diagnose and repair field hardware, software connections, and minor disruptions to private underground wiring or irrigation.
  • Document installations, inventory, and service records using the mobile field application; manage local equipment shipments.
  • Use power and hand tools and operate ladders, bucket trucks, and lifts at heights up to 30 feet.
  • Drive field vehicles and safely tow support trailers while following environmental and workplace safety protocols.
  • Travel across the region to support customer site needs, deployments, maintenance, and project completion.

Benefits

  • Flock stock options
  • Overtime pay
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