Field Technician I (Bilingual – French/English)

TD SYNNEX•Quebec, QC

6d•Onsite

About The Position

Join TD SYNNEX as a Field Service Technician and play a critical role in keeping our clients’ technology running smoothly. In this hands-on position, you will diagnose, repair, and maintain computer hardware systems across customer locations. This is an excellent opportunity for early-career IT professionals looking to build technical expertise, gain field experience, and grow into advanced engineering or infrastructure roles. To succeed in this role, you must be fully bilingual (French/English) and based within a 30-minute commute of H8T 3E4.

Requirements

Fluent in French and English (spoken and written)
1–2 years of experience in IT support, field services, or hardware repair
Strong working knowledge of: Computer systems and operating systems
Networking hardware and cabling standards
Servers, data center equipment, and power supplies
Ability to diagnose, repair, test, and replace hardware components confidently
Valid Quebec Class 5 Driver’s License with a clean driving record (SAAQ abstract required)
Access to a reliable personal vehicle (mileage reimbursed)

Nice To Haves

CompTIA A+, Network+, or equivalent OEM certifications
Experience working in customer-facing technical roles

Responsibilities

Diagnose, troubleshoot, and repair computer hardware and system components in line with manufacturer specifications
Replace defective parts and perform hardware installations and upgrades
Collect and communicate technical data to support teams for escalations and project planning
Follow established service procedures, documentation standards, and daily administrative processes
Deliver excellent on-site support and maintain positive client relationships