Bilingual Project Leader I - Implementation (French/English)

HolmanMississauga, ON
CA$69,090 - CA$98,450Hybrid

About The Position

Holman is a global automotive leader that serves both commercial and consumer clients. The Holman story began nearly a century ago as a single Ford dealership in New Jersey. Today, Holman, headquartered in Mount Laurel, New Jersey, is one of the largest family-owned automotive service organizations in North America with more than 6,500 employees across North America, the UK, and Germany. Holman delivers a unique range of automotive-centric services including industry-leading fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States. Guided by its deeply rooted core values and principles, Holman is continuously Driving What’s Right. This role will drive engaging, solution-oriented discussions through partnerships with clients and internal stakeholders across the business. You will gain a broad understanding of all Holman program offerings, system capabilities, and best practices. You will own the entirety of the onboarding process, including system setup, client meetings, vehicle qualifications and timelines. You will identify key client strategic priorities to build a successful onboarding plan. You will communicate the value of all Holman programs and provide recommendations that align with the client’s industry, fleet size, and strategic priorities. You will identify and track savings based on recommendations provided during client discussions and create a smooth client journey from Sales to the organization.

Requirements

  • Bilingual (English/French)
  • Bachelor’s degree in a related field or equivalent work experience
  • Proficient in various desktop tools including MS Office Programs (i.e. Outlook, Excel, Word, PowerPoint, Project, Visio, SharePoint etc.)
  • 2-4 years’ experience in a customer experience or project management related role
  • Proactive, organized approach to multitasking and prioritization
  • Effectively manages time and consistently meets deadlines with some guidance from manager
  • Demonstrates attention to detail and commitment to doing quality work
  • Strong verbal, written communication skills and interpersonal skills

Responsibilities

  • Drive engaging, solution-oriented discussions through partnerships with clients and internal stakeholders across the business
  • Gain a broad understanding of all Holman program offerings, system capabilities, and best practices
  • Own the entirety of the onboarding process, including system setup, client meetings, vehicle qualifications and timelines
  • Identify key client strategic priorities to build a successful onboarding plan
  • Communicate the value of all Holman programs and provide recommendations that align with the client’s industry, fleet size, and strategic priorities
  • Identify and track savings based on recommendations provided during client discussions
  • Create a smooth client journey from Sales to the organization

Benefits

  • competitive wages that are commensurate with job-related skills, experience, relevant education or training, and geographic location
  • rewarding careers and better lives for employees and their families
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