Field Tech I - Twin Falls, ID

VetJobs•Twin Falls, ID

23h•Onsite

About The Position

The Field Tech I/Diesel Mechanic performs field diagnosis and repairs on equipment ranging from small engines to heavy agricultural machinery, with occasional shop repairs. The role requires independent work, professionalism, clear customer communication, and safe, efficient repairs that meet quality standards and manufacturer specifications. The technician represents the company at customer sites and helps keep customers’ equipment operating effectively.

Requirements

4–6 years of diesel mechanic experience in a shop or field setting.
Strong mechanical, electrical, and hydraulic troubleshooting skills, including the ability to read schematics and technical manuals.
Knowledge of methods, materials, tools, and techniques used to repair John Deere equipment.
Ability to assemble, maintain, and perform field service functions independently.
Must own and maintain a full set of tools.
Proficiency with diagnostic software and computers for equipment repair and analysis.
Strong customer service skills and a professional, customer-first attitude.
Excellent oral and written communication skills.
Strong organizational skills, attention to detail, and effective time management.
Ability to work a varying schedule or shift and respond to after-hours calls as needed.
High school diploma or equivalent.
Ability to stand, walk, sit, bend, stoop, kneel, reach, and occasionally work in confined spaces.
Manual dexterity to handle tools, operate machinery, and perform detailed mechanical work.
Ability to lift, carry, and maneuver equipment and parts weighing 50–75 lbs., and occasionally heavier items with assistance.
Close vision and depth perception, and ability to read schematics, manuals, and computer screens.
Hearing sufficient to communicate with coworkers and customers in person, by phone, or by radio.
Ability to work outdoors and in uneven terrain, confined spaces, and elevated areas.
Ability to safely operate company vehicles, forklifts, and other equipment.
Ability to travel frequently to customer sites or remote locations, sometimes for extended periods.

Nice To Haves

4–6 years of direct experience servicing John Deere equipment.
Prior field service experience with agricultural or construction equipment.
Familiarity with dealership service processes and customer-facing roles.
Technical certifications or training in diesel or heavy equipment repair.

Responsibilities

Diagnose, troubleshoot, and repair small engines, agricultural, turf, and construction equipment.
Perform field service repairs safely, efficiently, and professionally.
Use diagnostic tools and software to identify issues and recommend solutions.
Communicate with customers and provide updates and support throughout repairs.
Ensure work meets quality standards and manufacturer specifications.
Complete service documentation, repair orders, and time logs accurately.
Maintain a clean and organized work vehicle and an inventory of necessary tools and parts.
Collaborate with parts and service teams to support timely job completion.
Perform shop repairs occasionally as needed.
Represent the company knowledgeably and professionally in the field.