Field Team Manager

Aria Care Partners•Overland Park, KS

15h•Hybrid

About The Position

Aria Care Partners is the national leader in providing onsite dental, vision, hearing, and podiatry care to long-term care and skilled nursing facilities. They focus on enabling clinicians to provide comprehensive care to an underserved population. The company has experienced rapid growth, with revenue increases of 25%-30% annually over the last four years. Aria Care Partners values caring for customers and employees, striving for excellence, and teamwork. Their mission is to enrich the quality of life for every resident with passion and compassion.

Requirements

High School Diploma or equivalent
2-3 years’ experience preferred
Management experience preferred
Dental office management preferred
Problem solving: Identifies and resolves problems in a timely manner.
Customer service: Manages difficult client/customer situations; responds promptly to needs; solicits feedback to improve service; meets commitments.
Planning/organizing: Prioritizes and plans work activities; uses time efficiently.
Quality control/Attention to detail: Demonstrates accuracy and thoroughness; monitors own work to ensure quality; applies feedback to improve performance.
Adaptability: Adapts to changes in the work environment; manages competing demands; handles frequent change, delays, or unexpected events.
Dependability: Consistently at work and on time; follows instructions; responds to management direction; solicits feedback to improve performance.
Able to work effectively in a team environment.
Ability to lift 15–20 lbs.

Nice To Haves

Dental assistant looking to get out of chairside and grow within a company.
Considered a manager without the title.
Demonstrated leadership.

Responsibilities

Lead ongoing performance management for all direct reports.
Conduct and document disciplinary actions as needed, up to and including terminations.
Conduct regular 1:1s with field team members and provide consistent feedback.
Collaborate with the Dental Support Specialist to ensure timesheets and expenses are approved according to company guidelines.
Partner with Clinical Care Coordinators to ensure appropriate staffing levels are maintained.
Coordinate ongoing training for existing field team members with the Dental Systems Trainer.
Interview and participate in the hiring process for new field team members.
Remain accessible to field team members throughout the day to support operations and resolve issues.
Perform other duties as necessary to support team success.