Manager, Field Implementation Team

JFF•Boston, DC
•Remote

About The Position

The Manager, Field Implementation Team is part of JFF’s Solutions Design and Delivery unit. The Field Implementation Team delivers field-facing programs, initiatives, and strategic solutions through technical assistance, coaching, asset mapping, community of practice facilitation, convenings, and other services. Managers are assigned to project portfolios across JFF according to organizational needs and staff skills and interests, and work collaboratively to manage projects, engage stakeholders, and communicate effectively. The Manager supports communication, efficiency, and best practices across the team while helping meet project and operational goals. The position involves supporting project leaders, coordinating with internal and external partners, contributing to meetings and events, conducting research, and documenting project learning and results. The role is full-time, exempt, benefits-eligible, and fixed-term, with an end date of September 30, 2027. JFF employees mostly work remotely, with the option to use offices in Boston, Oakland, and Washington, DC, for in-person or hybrid work.

Requirements

  • Experience organizing bodies of work to support an organization’s strategic goals and priorities; experience in education and post-secondary settings is preferred, and workforce, economic development, or other social impact experience is welcomed.
  • Strong project management skills, including taking ownership of projects and keeping oneself and others focused and accountable to work, deadlines, and intended outcomes.
  • Experience building effective relationships with colleagues and external stakeholders to collaborate on projects, including people with identities and backgrounds different from one’s own.
  • Good judgment, clear analytical thinking, and strong decision-making skills to independently manage day-to-day work.
  • Ability and interest in finding new ways of working, contributing meaningfully, and supporting the team and organization’s mission.
  • Interest in professional development and learning to grow subject-matter expertise and improve collaboration with colleagues and stakeholders.
  • Awareness of one’s performance and impact, and of others, in the cultural context of the organization.
  • High energy and passion for JFF’s mission and North Star, and ability to apply JFF’s core values to work.
  • Commitment to supporting inclusion, belonging, and well-being in day-to-day work, including embracing and celebrating individual differences.
  • Value for positive and collaborative relationships with people whose identities and backgrounds differ from one’s own.

Nice To Haves

  • Prior experience or deep understanding of the education and post-secondary sectors.
  • Experience in workforce, economic development, and/or other social impact settings.
  • New hires at the Manager level typically bring 3–5 years of prior professional experience through a combination of full-time, part-time, internship, and/or freelance positions.

Responsibilities

  • Provide project support, including scheduling meetings and preparing and distributing agendas, materials, notes, and minutes.
  • Partner with project leaders to monitor and evaluate project plans, tasks, resources, deadlines, and post-project needs.
  • Conduct primary and secondary research to identify and analyze best practices and lessons from projects.
  • Maintain broad knowledge of team work to support project deadlines and deliverables.
  • Build and maintain collaborative relationships across teams and with internal and external project partners.
  • Coordinate timely partner follow-up across project teams and involve appropriate staff as needed.
  • Participate in planning and facilitating team meetings and events.
  • Collaborate with internal and external stakeholders through peer-learning meetings, technical assistance workshops, site visits, and program or policy research meetings.
  • Document engagements, services, challenges, and results to support strategies and continuous improvement.
  • Prepare project correspondence, including memos, reports, and presentations, and summarize key points from conferences, events, and meetings.
  • Capture and share information about identified needs and strategies used throughout project lifecycles.

Benefits

  • Medical, dental, and vision insurance.
  • Retirement benefits through a 403(b) plan, including employer contributions for eligible employees.
  • Paid time off and paid leave benefits.
  • Professional development opportunities.
  • Office equipment as needed for new employees.
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