Field Support Specialist

SOLV Energy•San Diego, CA

7d•Onsite

About The Position

The Field Support Specialist provides advanced corrective maintenance, troubleshooting, and repair support across multiple solar facilities. Acting as a regional technical resource, the specialist handles escalated technical issues, non-conformance items, and complex system-level failures. The role is based full-time at a jobsite and requires extensive travel throughout an assigned region; specific location details and expectations will be discussed during the interview process. The specialist performs advanced electrical testing, troubleshooting, and repairs on solar equipment and systems, including low-, medium-, and high-voltage systems. The role also involves diagnosing system issues using monitoring applications, SCADA, and plant data; supporting root-cause analysis; coordinating corrective work with internal stakeholders; maintaining detailed records and technical documentation; and supporting site technicians through training and knowledge sharing. The position requires working independently at remote sites, potentially in extreme weather, and being available on an on-call basis that may include weekends or after-hours situations.

Requirements

High school diploma, GED, or equivalent.
At least three years of experience in utility-scale solar and/or a related electrical power industry.
Strong corrective maintenance and troubleshooting background.
Demonstrated understanding of safe electrical and mechanical practices.
Advanced knowledge of electrical testing and troubleshooting equipment.
Working knowledge of utility-scale solar systems, protection devices, control systems, power supplies, loads, conductors, inverters, transformers, and balance-of-plant equipment.
Working knowledge of DC electrical theory and advanced troubleshooting methods for safe and effective work within photovoltaic arrays.
Ability to troubleshoot network, communications, and telemetry-related issues.
Ability to read and interpret electrical schematics, one-line diagrams, wiring diagrams, field drawings, and as-built documentation.
Strong computer skills, including CMMS, system monitoring applications, and standard office software.
Ability to produce clear, accurate, thorough technical documentation and reports.
Valid OSHA 10 certification required.
Valid NFPA 70E Safety Training certification required.
Remain current in all safety and technical trainings.
Effective verbal and written English communication skills.
Effective organizational and time-management skills, particularly in a multi-site support role.
Ability to work independently at remote locations in extreme weather conditions, including heat, cold, and inclement weather.
Ability to work on an on-call basis, which may include weekends or after-hours situations.
Ability to travel extensively, approximately 75%, including overnight and extended assignments.
Valid driver’s license, satisfactory driving record, and ability to operate a company vehicle.
Legally authorized to work in the U.S. without requiring employer sponsorship now or in the future.

Nice To Haves

Vocational or technical school training.
Associate degree or certificate in electronics, electrical technology, or mechanics.
OSHA 30 certification.
Inverter Field Application Specialist (FAS) certifications or other relevant electrical certifications.
Substation training and/or certifications.
Familiarity with substation operations, including switching plans, one-line diagrams, field drawings, and as-built documentation.

Responsibilities

Follow and emphasize safe work practices, communicate applicable safety regulations and site procedures, and exercise Stop Work authority when warranted.
Perform all essential Solar Field Service Technician Level II or Level III responsibilities.
Perform advanced troubleshooting, corrective maintenance, testing, and repair of solar equipment and systems with minimal or no supervision.
Provide regional technical support for corrective maintenance, non-conformance items, and escalated troubleshooting across multiple sites.
Travel approximately 75% throughout the assigned region, including overnight and extended assignments.
Test, troubleshoot, and repair low-, medium-, and high-voltage systems, including inverters, combiners, trackers, medium-voltage equipment, and substation-adjacent components.
Use system monitoring applications, SCADA, and plant data to diagnose system- and equipment-level issues.
Support root-cause analysis and provide technical recommendations to help prevent repeat failures.
Coordinate corrective maintenance with site personnel, Field Service Leads, OCC, Project Management Teams, and other internal stakeholders.
Accurately account for time, materials, and corrective actions; maintain detailed work orders, corrective action reports, non-conformance closeout documentation, and technical summaries.
Operate service equipment safely and maintain required equipment and system records.
Support training and technical knowledge sharing with site technicians during corrective activities as needed.
Assess and suggest process improvements, collaborate on new technologies, and coordinate implementation improvements with management.
Champion diversity and inclusion as part of SOLV Energy culture.
Complete other responsibilities as assigned.